United States

Aaron Benjamin

Sr. UX Designer

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Talk to other immigrants about the nuances and challenges of working in the tech industry.

Being an immigrant in tech

Keeping your sanity, career growth and job satisfaction.

Surviving a merger or acquisition

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Learn the career path and progression for product managers.

Product management career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

Tips on how to work and collaborate with engineers and developers.

Working with engineers

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

What are design systems and how to work with them?

Building successful design systems

I'm a Staff UX designer on the Enterprise team at The Home Depot. I help facilitate the design process for cross-functional teams of PMs, engineers, and designers working on merchandising technology, store systems, HR tools, and more. For the products I support, I gather evidence to inform and validate our assumptions, build relationships across teams, communicate insights to stakeholders, and develop solutions that deliver lasting customer and shareholder value.  

- Currently working on tons of really great stuff. More updates soon.

At Snap Raise, we support a line-up of tools that help k-12 students raise money to fund programs like sports, band, and robotics club. I use insights from customers and our experienced business leaders to shape new products and make improvements to the existing platform. 

- Transitioned pen and paper lead captures into a digital platform
- Designed and prototyped an automated bot to onboard customers, provide support, and manage student fundraisers
- Developed automation strategy to shift salesperson hours away from tech support and data capture
- Re-designed fundraiser landing page to increase donations and better suit our customers
- Led the discovery and development of two new product offerings
- Developed principles and guidelines for UX Design to align teams on accessibility, performance, and creating customer value...this later turned into a design system
- Gave feedback and direction for multiple projects

As a UX designer on the Seller team, my job is to develop tools and services that help 3rd-party sellers offer a great experience to Amazon customers. I spend time learning about different businesses big and small around the world to design a seller experience that meets their unique needs. I bring people across different teams together to invent new solutions that make selling on Amazon a frictionless and effortless experience. This is key to earning their confidence and building strong relationships that our customers benefit from. 

- Helped launch the Seller Newsletter in 12 languages across 9 markets to communicate updates and gather qualitative feedback
- Designed automation to address common support inquiries for use in call-centers and self-service
- Partnered with multiple teams to transform policy enforcement to benefit customers, sellers, and the company
- An active participant in UX mentoring
- Identified and implemented improvements to dashboards to help sellers improve their business

My role is to help shape the product vision and strategy for the HP Software portfolio of marketing, consumer insights, and content management solutions. I'm responsible for conducting domain and customer research, product management, prototyping, and implementing features in a cross-functional team. It's my job to align design, business stakeholders, engineers, marketing, support, and sales on core product tenets and principles. 

- Helped establish new partnerships between design and engineering
- Offered mentorship and cross-training to junior team members and employees outside of the UX job family
- Re-imagined augmented reality product to better meet customer needs and create value for a new audience
- Simplified and optimized a complex desktop product for use on mobile devices

Responsible for researching, developing, and testing multi-form-factor solutions for att.com properties like online billing, support, and shopping. 

- Led the re-design of the att.com homepage 
- Helped migrate AT&T online support to a new system
- Advocated for Web Accessibility standards and practices across the company
- Contributed responsive UI patterns to global design system
- Contributed content for AT&T social media campaigns
- Delivered creative assets for digital product merchandising internally and externally

Aaron Benjamin🇺🇸