United States

UX Design

Graphic Design

UI/ Visual Design

Product Design

Customer Experience (CX)

UX Research

University of Illinois

Parkland College

Abriel Shipley

Lead UX Designer

Product strategy

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Presentation skills

Leadership

Project management

Product roadmap

UserTesting

Webflow

Airtable

Balsamiq

ChatGPT

Figma

GitHub

Jira

Lucidchart

Miro

Adobe Creative Suite

Confluence

Google Analytics

Sketch

• Working directly with founder/CEO to build and guide product, business, and branding strategy.
• Leading team of consultants on visual design.
• Provide mockups, graphic elements, and content to engineer.

• Designed identity and authentication experiences to ensure legal compliance, boost client trust, enhance security, streamline processes, and simplify privacy requests, enabling 10M Rocket accounts with MFA.
• Created credit experiences and played a major role in crafting a credit strategy, empowering clients to understand and improve their credit to achieve financial goals, resulting in a 40% increase to credit monitoring enrollment with new credit onboarding design.
• Mentored and coached designers on visual design, experience design, and storytelling.
• Planned and led workshops to foster cross-functional team collaboration, leading to successes like roadmap alignment and global credit component standardization.
• Ran usability tests, evaluated new functionality, and researched client expectations and trust, including enhancements to account creation flow.

• Developed Privacy & Security Center website to improve customer access to company's data privacy policies and enacting privacy rights.
• Managed and guided diverse research studies for various product teams.
• Wrote accessibility guidelines to support company’s accessibility efforts.

Member of 7-person Technology Team with responsibilities including:
• Facilitated cross-functional collaboration with Technology team and stakeholders, gathering requirements, resolving issues, conducting interviews, and producing specification documentation.
• Conducted first-level support, addressing web application functionality and technical issues, and adapting applications to evolving user needs.
• Create prototypes, interaction designs, wireframes, mockups, and flow charts for websites and web applications.
• Responsible for final design, including user interface, layout, navigation, and design elements. Ensure all finalized websites and web applications work cross-platform and meet accessibility and University of Illinois identity standards.

Oversee design approach in all areas of visual communication, including print, electronic, and web projects
Coordinate with stakeholders to produce professional print materials and provide high quality user experience to innovative web and interface designs
Member of five person IT team with responsibilities including:
• Provide wireframe and mockup designs, graphic elements, and CSS
• Code online applications and websites using ASP.NET following accessibility and University of Illinois identity standards

Abriel Shipley🇺🇸

About Abriel Shipley

Expertise

What mentees say