Ireland

Sales

Business Development

Customer Success Management

Ahmed Negad

Senior Digital Solutions Specialist

Communication

Collaboration

Problem-solving

Critical-thinking

Stakeholder management

Empathy

Team player

Customer service

Cloud computing

Sales plan and process

Relationship management

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

How to successfully prepare and position yourself for a job promotion?

How to get promoted

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Sales Execution – Act as a thought leader across solution areas to advise customers on digital transformation, drive robust deployment, and create business value. Identify and facilitate the removal of blockers to consumption by partnering with internal and external stakeholders.  Scaling & Collaboration – Lead sales orchestration to proactively drive deal closure by aligning internal stakeholders and leveraging relationships with partners.  Technical Expertise – Leverage and share competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal.  Sales Excellence – Manage the end-to-end sales and delivery success of the assigned territory. Conduct forecasting for accounts and develop a portfolio and territory plan to drive intentional selling aligned with strategic priorities, ensuring high levels of client satisfaction.

• Handling Strategic Customers in the MEA region, where I manage the portfolio of accounts and accountable for building strong customers relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet customers' needs, and identifying opportunities to boost account's growth.

• Monitor and supervise team members to achieve goals 
that contribute to the growth of the organization.

• Involvement in forecasting and the strategic planning with top management to enable the team to achieve organizational goals.

• Guide and mentor team members to achieve their potential and exceed expectations in their roles and prepare for future roles.

Leadership Role:
• Work with Sr. director & managers on development of the team, in terms of  Job Description, process & workflow.

• Managing the technical aspect of the on-boarding program.

• Managing the business analysis program, in terms of actuals vs target, SLA, workloads,etc…

- Responsible for timely renewals for small to medium-sized customers in ME territory. 
- Educate customers on business practices and any associated contractual implications. 
- Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. 
- Meet productivity expectations on outbound calls for renewals. 
- Manage exceptions for customers with issues that may delay or inhibit renewals. 
- Identify and transfer leads to sales representatives for top-tier opportunities. 
- Accurately forecast business targets and opportunities in territory.
- Responsible for interfacing with customers after sale.
- Develop and maintain positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
- Establish and manage an effective business relationship with customers/associates via innovative strategies to maximize bookings.
- Establish a positive relationship and results in order to solidify renewal opportunities.
- Accountable for $12M worth of renewals per year

- Ensure proper defining of margins, overhead charges and retail variances by brand
in compliance with franchise agreements.
- Validate inventory transactions and guarantee timely submission of local monthly
and closing stock data along with adequate justifications.
- Improved the accuracy of reports by setting a unified structure for the reports sent
from the department.
- Developed the PDA troubleshooting procedure for the Inventory Control Department
with strong attention to detail.
- Process and validate inventory transactions, ensuring as well to receive the supplier
credit notes on a timely manner after reviewing and confirming the available data.
- Manage and update devolutions and merchandise returnings to the supplier or
another country.
- Process local change of prices and sale phases onto JDE and export related data to
the shops' POS.
- Provide support to shops whenever needed in order to smooth the flow of data to the
Back office and sales for the shop.
- Development of the junior members of the team through providing knowledge and
monitoring their performance levels, providing support when needed and working to
continually improving myself and team members.

- Follows up on imported purchase orders and processes, as well as updates the local
stock level with the receiving of the shipments.
- updates uniforms delivered to stores employees as well as sales figures into
inventory data, follow up and validate transfer between stores.
- Follow up on imported purchase orders and processes to ensure continuous system
update with stock level upon receipt of shipment.

- Welcome customers by greeting them; offering them assistance.

- Direct customers by escorting them to racks and counters; suggesting items.
Advise customers by providing information on products.

- Helps customer make selections by building customer confidence; offering suggestions and opinions.

- Document sale by creating or updating customer profile records.

- Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.

- Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

- Contribute to team effort by accomplishing related results as needed.

- Achieving the annual target planned. 

- Looking for new prospect customers, trading companies and factories. 

- Prepare needed tools for sales visits samples, catalogs and price list. 

- Present our wide range of products such as electric and air power tools, 
hand tools and safety equipment.

- Prepare price offer quotations for different customers. 

- Negotiate the offer and finalize the deal. 

- Supply the needed products within the needed period of time.

- Attract potential customers by answering product and service questions; suggesting information about other products and services.

- Open customer accounts by recording account information.

- Maintain customer records by updating account information.

- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

-Maintain financial accounts by processing customer adjustments.

- Recommend potential products or services to management by collecting customer information and analyzing customer needs.

- Prepare product or service reports by collecting and analyzing customer information.

- Contributes to team effort by accomplishing related results as needed.

Ahmed Negad🇮🇪

About Ahmed Negad

Expertise