Canada

UX Research

Honours BA

Alecia Carolli

Usability Researcher 2

Usability Testing

Quantitative research

Public Speaking

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Customer service

Accessibility

AI/ML

Blog writing

Content research

Figma

• Plans, executes, and analyzes research to discover insights and provide actionable insights regarding Microsoft Viva, an employee experience platform and B2B product, with specific focus on Viva Goals, a goal management system, and Copilot, Microsoft's artificial intelligence (AI) software
• Consults Designers, Project Managers, and Engineers on how to conduct research for their projects
• Communicates research findings in clear and compelling ways to the product team and larger organization and effectively collaborates during each step of the project cycle
• Ensures diversity, equity, inclusion, and accessibility (DEI&A) approach is taken in every step of processes and decision making

• Teaches several psychology courses, including Social Psychology and Foundations in Psychology, a new first-year undergraduate, with the objective to build students' toolbox on how to be successful during and beyond their psychology undergrad  (e.g., lectures on how to apply for jobs)
• Spearheads the course creation, such as crafting each lecture, evaluation, and assignment from scratch
• Assists students with their learning by providing regular feedback (e.g., office hours, email responses, evaluative feedback, etc.)

• Researched the relationships between artificial intelligence (AI) with employment and workers’ health
• Conducted a systematic policy review on AI as it relates to employment, while providing recommendations for policy-making decisions
• Wrote reports and academic papers on the future of work for persons with disabilities
• Led initiatives to mature the culture of accessibility and provide training to the organization 
• Worked with partners and stakeholders to have guided discussions to better inform research and policymaking

•	Worked with cross-functional teams to formulate research initiatives aligned with business goals 
•	Lead and advised research initiatives to assess and improve UX and product
•	Selected appropriate methodology, such as interviews, surveys, preference testing, A/B testing, etc. 
•	Synthesized user data and presented the insights to stakeholders, including our bussiness-to-bussiness (B2B) clients 
• Learned foundational design skills, such as the design process, and how to create wireframes, prototypes, etc.
•	Worked on projects related to the Service line of business from discovering our users to designing an in-app help centre based on research
•	An active member of the intern committee and the Professional Women’s Network

•	Assisted students enrolled in a large fourth year undergraduate psychology course on critical thinking about research
•	Held office hours to regularly support students’ learnings of course material 
•	Assisted with course creation, such as crafting assignments 
•	Marked and provided diligent feedback on all course evaluations

•	Investigated the experiences of students who worked on interdisciplinary teams to solve real-world challenges 
•	Conducted qualitative data, such as surveys and interviews with use of thematic analyses 
•	Presented research findings at international conferences 
•	Wrote a research paper on capstone courses and in the process of publishing results

•	Investigated the efficacy of teaching and learning practices
•	Conducted qualitative data, such as an autoethnography and interviews with use of thematic analyses
•	Presented research findings at international conferences and led workshops on self-care 
•	Wrote research papers and published results

Alecia Carolli🇨🇦

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