Italy

UX Design

Service Design

Project Management

UX Research

Service Design Research

Loughborough University

Alessandro Carelli

Lead Service Designer

Product strategy

Qualitative research

Leadership

Project management

User research

Product roadmap

Figma

Miro

Stakeholder management

Time management

Organisation skills

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Methods and models of exploring, deciding and delivering design.

Building a design process

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

MyData Global is an award-winning, international non-profit organization collaborating with over 100 organizations and 400 individual members from over 40 countries. As part of MyData Global's mission to improve individuals' right to self-determination regarding their personal data, the Human-Centric Companies and Cities (H3C) project was designed to help companies and cities to use personal data fairly to make cities smarter.

As a service design expert contributor, I supported H3C partner organizations in iterating on their service design ideas to develop services that follow human-centric principles. Specifically, I guided companies in developing human-centric personal data management and sharing capacities, covering areas such as service ideation, review of service concepts, user journey, and blueprint design.

As a Make Factory research group member, I was responsible for managing the operations for the delivery of the first edition of Making @ Polimi (M@P) at the Politecnico di Milano in collaboration with research directors.

M@P was a five-day, full-immersive digital fabrication workshop that involved six teams of startups, makers, and designers who had the opportunity to access digital fabrication tools and trainings to improve their product ideas.

Collaborated as a Service Design researcher in a range of projects which aimed to foster local development and social innovation by facilitating and sustaining the grown of local communities of makers.

My responsabilities included:
- Designed and facilitated workshops and discussion groups with both academics and members of the public
- Facilitated the creation, empowerment and connection of local community of makers.
- Attended international events in order to contribute to the external visibility of the research department.
- Created research reports, requirements documentation and presentations in styles accessible to both the Project Director and the different stakeholders involved in the project.

Alessandro Carelli🇮🇹