

Product Director at Free Association
Product Director at Free Association
Hello, nice to meet you! Throughout my career I’ve always been fascinated by the way human-beings behave and engage in this world, which is what has driven my love of customer experience and designing solutions that meet true need.
From starting in research and strategic design, through to product management, my greatest strengths are in solving complex problems with human- centric methodologies. I currently work at a product design agency called Free Association. I have the pleasure of working alongside a team of brilliant design practitioners where I tend to lead the discovery, ideation and testing phases, in addition to fostering the client partnership.
Some background info about me: I was raised in Thailand, Hong Kong, Sydney and England My heritage is British-Australian I've lived in the USA since 2017 (New York & Miami)
“Alexa was very encouraging and supportive. She gave me ideas on how to go about my startup launch and how to get feedback from users.”
“I look forward to my meetings with Alexa. I always come out of them with lots of new insights and feelings of confidence. She is warm, calm, knowledgeable, approachable, and excited to help new designers. I look forward to continued work with her.”
“Alexa was such a joy to speak with! I came to her to get insight on how to approach design challenges due to my lack of experience with them. She gave an amazing breakdown, encouraged me to ask more on interview specifics, and even offered additional time to practice. I feel well-informed and supported through her mentorship :)”