United States

Graphic Design

UX Design

UI/ Visual Design

Branding and Identity Design

Multimedia Design

Design Operations

Service Design

Content Design

Product Design

Customer Experience (CX)

Generalist Product Management

UX writing

Product Marketing

Interaction Design

UX Testing

UX Research

Service Design Research

Content Strategy

Content Creation

Johnson & Wales University

Alexandra Gibbons

DesignOps Manager

Usability Testing

Relationship management

Quantitative research

Product strategy

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Organisation skills

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Negotiation

Design systems

User research

Product roadmap

Qualtrics

Airtable

Canva

ChatGPT

Figma

Adobe Creative Suite

Google Analytics

UserZoom

Mural

Tips for transitioning into a new role or company.

Changing roles

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Learn the career path and progression for product managers.

Product management career path

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Understand the process of training, motivating and directing your team members.

Managing people

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

How to identify star candidates, evaluate technical ability, and close hires

Hiring software engineers

Decision making as a software engineer or lead - how to become better at making the right choices

Making better tech choices

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Making remote and globally distributed teams work for you and your needs.

Working remotely

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Ways to provide constructive feedback to team members.

Giving effective feedback

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Manage team expectations and get the most out of your meetings.

Running effective meetings

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Managing being the only designer at your company and working with non-designers.

Being the only designer

Methods and models of exploring, deciding and delivering design.

Building a design process

Ways and resources to improve your design skills.

Improving design skills

Best practices for running productive design critiques.

Running effective design critiques

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

How to create personas, and leverage them in design.

Creating and leveraging user personas

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Tips on how to work and collaborate with designers.

Working with designers

Tips on how to work and collaborate with engineers and developers.

Working with engineers

Best practices for documenting projects, epics, and stories

Alexandra Gibbons🇺🇸