United States

UX Design

Product Design

Generalist Product Management

Product Marketing

Program Management

Data Analysis

Georgia Tech

Alicia Yanez

Vice President of Product and Operations

Public Speaking

Communication

Collaboration

Problem-solving

Critical-thinking

Presentation skills

Stakeholder management

Leadership

Market research

Qualtrics

Figma

Glassdoor

Miro

Workday

**VP Product & Operations at Synthefy**, an early-stage AI company building Nori for structured data. I lead product strategy and customer discovery, working across Research, Engineering, and customers to turn technical capabilities into valuable products. I also help drive company priorities, cross-functional alignment, and execution as we scale.

Spearheaded product strategies for a 50+ member team, significantly improving user experiences. Successfully doubled the team size through strategic recruitment

Elevated delivery accuracy to a notable 98%, leading to a boost of over $100MM in Gross Merchandise Sales (exceeding goals by 140%)

Revitalized the buyer return process, positively influencing 70MM+ listings and increasing seller return approvals from 7% to 40%

Introduced AI-driven initiatives to enhance delivery efficiency, marking a commitment to adaptability and innovation

Developed the product vision for Spark Driver app, resulting in a pivotal enhancement in driver experience, leading to a surge in grocery deliveries from 15k to 115k weekly trips and a 2x increase in driver acceptance.

Employed AI-driven solutions to streamline delivery processes, reducing driver assignment time from 3 hours to 15 minutes, thus cutting reliance on external delivery services by 90%.

Implemented an experimentation framework across the Last Mile Delivery organization, enabling 25 successful quarterly experiments

Collaborated with Engineering on weekly syncs, reducing P1 outages from 6% to 1.35%

Streamlined the product development process and led the Safety Product Team's planning, resulting in the global rollout of 30 safety features and a 13.3% increase in driver sentiments within six months

Led the business strategy and roadmap to propel Uber’s presence in Peru, growing trips from 10K to 900K weekly

Managed an 8-member team, achieving a 56% uplift in customer NPS and realizing $7.8MM in annual savings

Orchestrated the 2016 Annual Business Plan, overseeing the distribution of ~630MM cases across a network of 45 manufacturing plants, showcasing adeptness in large-scale strategic planning

Championed supply chain optimization across 71 lines, partnering with engineering to unlock $10MM in savings and enhance operational efficiency

Managed national aluminum order fulfillment, instrumental in bolstering gross profits by $25MM YoY

Championed the optimization of infrastructure networks, realizing a $1.52MM reduction in the annual transportation budget and introducing in-line blow molding to cut bottle costs by $11.8MM

Identified and executed engineering investments, reducing logistics costs by $350K and reducing transportation distances, emphasizing a blend of strategy and sustainability
Designed and deployed an optimization tool in collaboration with cross-functional teams, resulting in a $1.56MM reduction in annual operating expenses

Developed a unique sustainability tool to gauge the impact of strategic projects, subsequently integrated as a pivotal step in leadership approval processes

Alicia Yanez🇺🇸

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