Germany

UX Design

UI/ Visual Design

Design Operations

Service Design

Product Design

Interaction Design

UX Testing

UX Research

Service Design Research

Design Digital

Information Technology Technician

Allan Cardozo

Product Design Manager

Medium

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Analytical skills

Zeplin

Adobe Photoshop

Amplitude

Axure

ChatGPT

Figma

Hotjar

HTML

Miro

Confluence

Google Analytics

Workday

Sketch

Project management

Public Speaking

Negotiation

Content strategy

Design systems

Human computer interaction

Information architecture

User research

Usability Testing

Prototyping

Product roadmap

Product strategy

Qualitative research

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

I'm working in a key role, developing a super experience for Rappi's products and services. I work to ensure that all elements of the user experience are optimized to enhance the understanding and solutions we offer as a business, both in the digital and physical world.

I connect my passion with the people on my team, providing creative and adaptable solutions to our user's necessities and desires, keeping up with best practices, emerging trends in technology, and product delivery. I contribute not only within the design team but also with the product and business squads to define the direction and strategy for our solutions. I encourage the leverage of design frameworks and the maintenance of a highly collaborative and challenging environment.

Rappi is a game-changer startup for restaurants, grocery, and e-commerce delivery in Latin America. Working with over 2M customers, 100K restaurant partners, and hundreds of thousands of orders daily, we are working around 9 countries to continue growing our operations.

As director of the restaurant vertical, I lead the largest line of business, where we serve millions of customers monthly, partner with hundreds of thousands of restaurants, and offer distinct end-to-end product lines from internal operational tools to digital marketing products.

I work directly with the company leadership and C-level, being responsible for defining the quarterly UX strategy, and driving the restaurant experience for B2C and B2B customers, crafting and delivering a delightful user experience.

As the UX Lead for Sell Your Item and Publications in Latin America at Mercado Libre, I was responsible for leading the user experience strategy and design for two key product lines present in 18 countries in Latin America. I worked closely with cross-functional teams, including product managers, engineers, and data analysts, to identify user needs, define product requirements, and develop and implement user-centered solutions that could be successfully deployed across multiple markets.

My focus was on ensuring a seamless and intuitive experience for users, while also meeting the business objectives of the company. I led the design of user flows, wireframes, and prototypes, while also overseeing user testing and research to validate design decisions. I collaborated closely with our UX team in Buenos Aires and other local teams across the region to ensure that the user experience was consistently implemented across different markets.

Throughout my time at Mercado Libre, I led the development of new design frameworks and processes, in addition to contributing to the overall UX strategy for the company. By collaborating with teams across the organization, I ensured that the user experience was prioritized and aligned with the company's strategic goals, while also ensuring that the unique needs and preferences of users in different markets were taken into account.

UX Lead for the Flights & Destination Services Design teams at Despegar, the number one Online Travel Agency in Latin America, whose goal is the democratization of the concept of travel.

My role:
Guiding and prioritizing tasks according to the design profiles at the work cells, in search of development opportunities within the company.

Empowering the team and fostering the acquisition of knowledge through performance management and personalized career paths.

Defining the purpose and vision of design on each step of the process, from understanding the real problem to following and delivering solutions that create a positive impact on users and businesses.

Fomenting a collaborative mindset within the work cells and cross squads, involving key stakeholders in the process of creating meaningful solutions.

Leveraging the team up through systemic thinking and building empathy. Searching for and selecting talented profiles with the necessary skills to empower the team.

As a UX Professor at EBAC - British School of Creative Arts, I led two disciplines that are highly relevant to the UX field.

Ideation, Prototyping, and Usability Tests, equipped students with skills to ideate, prototype, and test concepts with real users and customers. The classes incorporated both soft design skills, such as co-creation, service prototyping, and accurate product simulation, and hard skills, utilizing the most helpful market ideation and prototyping tools. 

UX Metrics & KPIs provided students with an overview of metrics that represent user experiences. I developed practice tools to help students understand the context and business scenario and define the key performance indicators and metrics that can be used in UX and digital projects.

Senior Product Designer in the Home & Onboarding Design team at Despegar.

I was in charge of the strategy definition and the implementation of design iterations over quantitative and qualitative research.

I led the acquisition and retention strategy of first-experience users according to the different stages of their trips, product relation, profile data, and nationality. This cross-device project involved quantitative analysis throughout the twenty countries in the business strategy, and also qualitative research on latent users behavior that generated insights for the solution phase.

I designed new features, implementations, and navigability improvements for homepages, apps, and landing pages that receive millions of daily visits all around Latin America.

I developed usability tests, in-depth interviews, quantitative analysis, and defined the product strategy together with the Product and I.T. teams.

I facilitated co-creation/collaborative workshops and rapid prototyping among teams and encouraged the stakeholder mapping to generate engagement with the product initiatives.

As Senior Product Designer at XP Investimentos, I was responsible for designing user interfaces and developing product strategies for the company's investment platform on web and mobile devices. I helped improve our users' experience by conducting research, prototyping, and testing. At XP I also collaborated with cross-functional teams including product managers, developers, and various other business units to develop and implement successful product designs.

Successfully designed user interface and developed product strategies for XP's investment platform, both for web, and mobile devices.
Conducted research, prototyping and testing to optimize product designs and improve user experience.
Helped improve the overall user experience of XP Investimentos' investment platform, including redesigning the most accessed web page and also redesigning the login flow which at the time was the biggest offender in support metrics.

Professor and creator of the course: "UX na Prática" at the University of Fine Arts of São Paulo.

Starting in October 2018, the course introduces the UX universe to students and professionals in the field. Currently, in its 12th edition, we already helped more than 250 people.  The course presents the User Experience universe in a practical way, going through all the main steps that involve the construction of the user experience. By focusing on the world of business, the course seeks to encourage the implementation of UX projects and to provide students with the necessary tools they need to make their ideas possible.

As a professor, I developed expertise in the fields of Design Thinking, Quality Assurance for UX Design, and Innovation in the Business context. In this role, I was responsible for teaching and guiding students to develop the skills and knowledge required to succeed in the field.

Successfully taught courses in Design Thinking, Quality Assurance for UX Design, Business, and Innovation.
Presented complex information in a clear and concise manner, adapting my teaching approach to meet the needs of diverse learners, including PwD students.
Helped students develop the skills and knowledge necessary to succeed in the field of UX design.
Fostered a collaborative learning environment and encouraged students to engage in critical thinking and problem-solving.

I worked in defining features and MVP's according to the main needs of users, based on capturing technical effort for development, understanding cost-benefit related to the business value of each functionality and usability testing with real users of the products.

I helped the company with the evangelization and sharing of the results, acting as “the voice of the user”, thus creating a cycle of productive knowledge return.

Finally, I worked on the creation of prototypes and refined layouts focused on the best possible solution.

As a UX Lead at Jussi, I played a crucial role in leading projects that focused on user experience and technology. I was responsible for facilitating workshops with stakeholders, managing UX design and technology teams by demand, and conducting both quantitative and qualitative research. I also had the opportunity to work with high-profile clients such as Uber, Whirlpool, Ambev, Honda, and Sodexo.

Lead projects focused on user experience and technology for high-profile clients, ensuring alignment with business goals.
Facilitate workshops with stakeholders to gain insights into user needs and preferences.
Manage the UX design team and technology to ensure successful project delivery.
Conduct both quantitative and qualitative research, including usability tests and surveys, to gather user feedback and optimize designs.

Successfully led projects for high-profile clients, resulting in positive feedback and increased business.
Improved the user experience of products by conducting research and gathering feedback.
Managed the UX design team and technology to deliver projects on time and within budget.

As a UX Designer at VitaminaWeb, I was responsible for ensuring exceptional experiences through the development of innovative and engaging projects. I led end-to-end design projects, working collaboratively with cross-functional teams to ensure projects met high standards for usability and information architecture. I also helped manage quality and innovation in projects, developing and delivering creative concepts aligned with project goals and client expectations. I served high-end clients including brands such as Mcdonald's, Hyundai, Porto Seguro, Mercedes, and Shell.

Key Responsibilities:
Lead project designs from ideation to launch, ensuring high standards of usability and information architecture.
Work collaboratively with cross-functional teams, including developers and project managers, to deliver projects on time and within budget.
Manage quality and innovation in projects, ensuring that the final product met or exceeded client expectations.
Develop and present creative concepts to clients, collecting briefings and ensuring understanding of project objectives.

As a Digital Designer at Box de Ideias, I was responsible for designing user interfaces across various mediums, including websites, online campaigns, and motion graphics.

Designed and developed websites during the development phase, ensuring exceptional interfaces and optimal functionality.
Developed online campaigns, ensuring that the client's message was communicated effectively and consistently across all mediums.
Created videos and motions, bringing the client's vision to life in a visually compelling and engaging way.
Standardized institutional branding, ensuring that all materials accurately reflected the client's brand identity.
Managed creative projects, ensuring that projects were completed on time and within budget.

At Coisa Design I gained experience in both online and offline design. I was responsible for producing a variety of design pieces, from graphics for websites to print materials like brochures and business cards. In addition to designing, I also assisted in the creation of branding materials and helped to maintain consistency with the company's established style guidelines. This role allowed me to develop my skills in design production, attention to detail, and collaboration with team members to deliver high-quality design work.

Allan Cardozo🇩🇪