United States

UX Design

Product Design

Generalist Product Management

Growth Product Management

Managing Without Authority (Advanced Project Management)

Alok Jain

Founder, CEO

Usability Testing

Quantitative research

Product analytics

Product strategy

Prototyping

Qualitative research

Empathy

Leadership

AI/ML

Conversational AI

User research

Product roadmap

Zapier

Amplitude

ChatGPT

Figma

GitHub

Reveal (doreveal.com) is a AI co-pilot for synthesis of qualitative research.

Benny is a Techstars backed lending platform that helps employees maximize their participation in the wealth building benefits like ESPPs (Employee stock purchase plans).

ESPPs allows employees to purchase their company stock at a discount (usually 5%-15%). In most cases they are also able to sell it immediately after receiving the shares. You'll hear people describe it as "This is free money", "This is a no-brainer" but many employees are unable to take advantage, because they don't have cash needed to purchase these shares.

This is what Benny helps with.

http://www.Totkare.com is a resource to help parents find child care facilities easily and similarly a place where providers can provide their information without cost.

It's came about as a part of our own search for finding good care for our children. We ran into either resources which were just too difficult to use or ones which asked for us to pay.

Bootstrapped totkare.com, growing it from zero to over 40,000 visitors a month. 
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Centene is a Fortune 41 health insurance company, providing solutions for government sponsored insurance with over 23mn members.

My focus is product strategy and improving the member digital experience - incremental as well as multi-year vision setting, strategy and design.

Defined a vision that was adopted by Centene as 2025 CX Vision. 
The work that work team collectively did reduced support calls by 65%

Mentored teams of upcoming design thinkers as they go through a 3 month Design Thinking course with the Darden School.

Invited to teach Design Thinking to the MBA Class 2015 - 2018.

Built a new team of Product Managers + UX Strategists and Technology Architects to create better solutions and drive sales. The team generated $MM in new revenue.

In addition, part of the Corporate Leadership Team that oversees and manages successful achievement of all financial and strategic goal including customer loyalty, revenue, margins etc.

Retained as a part-time advisor. Helped with a range of things:
1. Product Strategy
2. Product Development process
3. Design Strategy
4. Marketing and sales processes

Worked with two main clients at Computech - FCC where I redesigned their entire Auction Management system.

Also designed an application to help Disney manage their customer transportation schedules. 

In addition to the projects I was also helping building user experience as a competency with the organization.

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* Formed the fist core UX team and global UX operations at The World Bank
* Established UX framework enabling over 2500 internal websites and applications
* Created the first Accessibility strategy
* The World Bank intranet was recognized as one of the top 10 intranets by Nielson Norman Group

Alok Jain🇺🇸

About Alok Jain

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