Mexico

Graphic Design

UX Design

UI/ Visual Design

Motion Design

Multimedia Design

Design Operations

Service Design

Content Design

Product Design

Customer Experience (CX)

Technical Product Management

Data Product Management

Platform Product Management

Data Engineering

Data Scientist

Technical writing

UX writing

Business Development

Interaction Design

UX Testing

UX Research

Service Design Research

Data engineering

UX Engineering

AI/ML Engineering

Architectural Engineering

Data Analysis

Content Strategy

Content Creation

Bachelor's Degree

Specialization

Alysson Franklin

Head of Design Studio

Communication

Problem-solving

Critical-thinking

Empathy

Organisation skills

Presentation skills

Conflict resolution

Leadership

Analytical skills

Public Speaking

Negotiation

Accessibility

Advanced data analytics

AI/ML

Blog writing

Business intelligence

Content creation

Content editing

Content pipeline

Content research

Content strategy

Data mining

Data visualisation

Design systems

Human computer interaction

Information architecture

Market research

Mathematics

Product analytics

Product roadmap

Product strategy

Prototyping

Qualitative research

Quantitative research

Typography

Usability Testing

User research

Conversational AI

Optimal Workshop

Optimizely

Pandas

Postman

UserTesting

WordPress

Youtube

Adobe Illustrator

Adobe Photoshop

Ahref

Airtable

Axure

Balsamiq

ChatGPT

Crazy Egg

D3.js

Figma

Google Data Studio

HTML

InVision

Lucidchart

Miro

Adobe Creative Suite

Adobe After Effects

Confluence

Google Analytics

GitHub

UserZoom

REST API

MongoDB

JavaScript

Notion

PowerBI

React

Tableau

Sketch

Database management

Integration Testing

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Learn the career path and progression for product managers.

Product management career path

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

How to identify star candidates, evaluate technical ability, and close hires

Hiring software engineers

Decision making as a software engineer or lead - how to become better at making the right choices

Making better tech choices

As a key member of the organization’s senior leadership team, I oversee three different business practices: User Experience, Information Architecture, and Business Analysis. I guide and continue to inspire a world class team executing strategic development and delivery of best-in-class Information Architecture and User Experience solutions for organizations of all sizes and across all sectors.

For key leadership contributions, I…
Continue to build capacity, while delivering the training and coaching enabling team members to excel, maximizing productivity, creativity, and quality.

Leverage HCL, Liferay, and Microsoft technologies to create, customize, and deliver best-in-class CMS, ERP, CRM, and E-commerce solutions.

Am relied on as a strategic partner to the Business Development team, supporting and leading digital transformation projects for the US and Mexico markets.

Serve as a core member of the Pre-Sales Consultation team partnering with CSuite executives to create solutions, roadmaps, and strategies to maximize execution across all phases of digital transformation programs.

Create and implement corporate-wide policies that have significantly improved business controls.

Deliver key leadership support to areas such as Revenue and HR, providing capacity upon demand to meet evolving needs.

For select achievements, I…
Continue to optimize the enterprise SDLC framework (FLUID), reducing related hours worked by over 35%.

Built and launched the Academic Partnership Program, providing training for students and teachers across the higher education landscape in Mexico.

Spearhead recruitment initiatives, increasing the company’s headcount by 8X.

Act as Solution Design Lead for the enterprise Design System team that has, to date, designed over 113 interaction patterns implemented into horizontal customer portals.

Created the Career Development model and implemented Career Path systems, making a powerful impact on employee engagement, development, and performance.

During this time, I was handpicked to coordinate the organization’s World Information Architecture Day event in Mexico City, as a key part of the overall global one-day annual event. I am proud I made the event a huge success, which was instrumental in inspiring the launch of multiple new chapters for the Institute across Mexico.

With Netshoes, I accepted full responsibility for enhancing the capabilities of and guiding a dynamic Tiger Team that continued to dramatically improve UI and UX capabilities for the Sporting Goods' retailer's Elastic Path platform supporting businesses across Latin America.

Over my time with the company, I created an unparalleled UX/UI practice that was responsible for generating $2.8M in revenue in LATAM.

In 2011, I was selected to engineer and continue to maintain the Technology Adoption Program portal accessed by 115K+ different users from over 78 countries.

*  Brand development
    *  Web site creation 
    *  Web site UI 
    *  Web Services
    *  Applications based on web
    *  SOA
    * Strategic Consulting, including business plan & sales strategy development.

Alysson Franklin🇲🇽