Pakistan

UX Design

UI/ Visual Design

Game Design

Design Operations

Service Design

Product Design

Customer Experience (CX)

Generalist Product Management

Platform Product Management

UX writing

Interaction Design

Growth Design

Program Management

Project Management

UX Testing

UX Research

Service Design Research

Ammara Jawad

Senior Product Designer

Usability Testing

Public Speaking

Product strategy

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Critical-thinking

Organisation skills

Presentation skills

Customer service

Stakeholder management

Leadership

Project management

Analytical skills

Accessibility

Conversational AI

Community management

Design systems

Event organisation

Human computer interaction

Illustration

Information architecture

Market research

User research

Product roadmap

Optimal Workshop

SurveyMonkey

Trello

Typeform

UserTesting

Zeplin

Adobe XD

Balsamiq

Figma

InVision

Maze

Miro

Notion

Adobe Creative Suite

Google Analytics

Mural

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Manage team expectations and get the most out of your meetings.

Running effective meetings

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

Ways to provide constructive feedback to team members.

Giving effective feedback

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Led customer experience (CX) workstreams for banking, insurance, public, and government services across the Middle East, Africa, and Azerbaijan, collaborating with client leadership, AI/ML teams, engineers, and vendors.

Directed cross-functional teams to develop product strategies, design services, and create mobile and desktop solutions. Conducted user interviews and usability testing to align with market needs, improving product engagement and user satisfaction.

Directed a team of 8 senior UX designers across 12 product squads, ensuring consistent, high-quality design output while adhering to banking regulations.

Streamlined resource allocation, designer interviews, mentoring, review and approval processes, and stakeholder communications, enhancing team performance and collaboration.

Led design initiatives for Corporate Innovation, offering UX and service design consultancy and training to C-level management, product teams, startups, and clients such as Unilever. Design interventions resulted in a significant increase in unassisted orders, from 6% to 40% within 3 months.

Facilitated design sprints and usability testing to tackle key business challenges in telecom, focusing on Gaming & E-sports, Mobile Agriculture, B2B, and Streaming apps & platforms.

Led a cross-functional team in designing and building e-learning experiences on Moodle and Figma, providing strategic guidance and thought leadership.

Defined and executed product operations and development strategies, enhancing team collaboration and product outcomes.

Led end-to-end UX design processes for SaaS solutions, from problem framing to prototyping, user testing, and design audits.

Initiated DesignOps processes and launched the first design internship program, cultivating new talent and boosting team productivity.

Conducted design research for digital transformation initiatives, defining user experiences for innovative IoT-enabled products.

Established DesignOps for the Digital Transformation team, improving workflow efficiency and design output.

Redesigned the service and app for a food discovery platform, increasing user retention by 20% through intuitive user journeys and prototypes.

Led UI/UX design and market research for new VAS products, creating conversational UI for chatbots to drive higher customer engagement and product adoption.

Ammara Jawad🇵🇰