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Andrea Chin, mentor on ADPList

Andrea Chin🇺🇸

Lead UX Researcher at Rocket Mortgage

OverviewReviewsAchievements

About Andrea Chin

Lead UX Researcher at Rocket Mortgage

I'm a UX research lead who's worked in big tech (Amazon, Microsoft) as well as startups; I've been the first user researcher for a business unit several times now and love working on 0 > 1 products and helping teams balance strategic GTM/product-market fit questions alongside more tactical and actionable recommendations.

My specialization is in conversational AI and conversation design ever since my first UX role as one of the foundational user researchers on the first generation Alexa and Amazon Echo. I am equally versed in quant methodologies as qualitative and have past academic research experience, so I'm happy to talk to career switchers and recent PhDs.

Expertise

Product ResearchUX ResearchUX DesignCustomer Experience (CX)UX TestingService Design ResearchData AnalysisUsability TestingQuantitative researchQualitative researchAccessibilityConversational AI

Sessions with Andrea Chin

  • Mentorship Session (45 min): General mentorship

What mentees say

“Explained so much about the UX space; highly engaging and functional examples”

Max Zhu, Product Designer at Burmester & Vogel

“Andrea carefully reviewed my resume, provided practical suggestions to strengthen it, and helped me think through several interview questions with clear, actionable feedback. I learned a lot from our session and really appreciated her time and expertise.”

Lexi Le, Senior UX Researcher at Acumen, LLC

“I highly recommend booking a mentorship session with Andrea. She’s thoughtful, asks insightful questions, and makes the conversation very engaging. She’s also incredibly relatable, which made the session easy and enjoyable. I’m looking forward to future sessions with her!”

Isobel Munday, Behavioral Science Researcher at Higher Education