Germany

Generalist Product Management

Growth Product Management

Growth Hacking

Business Development

Product Marketing

Project Management

University of Applied Sciences and Arts, Dortmund, DE

Andreas Jacob

VP Product

Product analytics

Product strategy

Communication

Collaboration

Problem-solving

Critical-thinking

Empathy

Organisation skills

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Project management

Negotiation

Analytical skills

Budget management

Product roadmap

Confluence

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

How to identify star candidates, evaluate technical ability, and close hires

Hiring software engineers

Decision making as a software engineer or lead - how to become better at making the right choices

Making better tech choices

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Leading the global Product Excellence and Operations programs at Navan. Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control.

Led Product Management and User Experience through due diligence and acquisition by Navan (formerly TripActions, Inc.)

Drove product-driven revenue and organic user growth across both music subscription and advertising businesses. Led the product and design team with strong focus on user acquisition, activation, conversion and retention.

Built Germany's first sustainable Food Lifestyle Service for healthy gourmets as a passion project. Led digital strategy, IT, user experience and investor relations.

Led a global Product Management team responsible for LogMeIn's Collaboration product line - consisting of GoToMeeting and OpenVoice. Drove product strategy and execution in close collaboration with Engineering, Marketing, Sales, Customer Care and other cross-functional partners.

Led a team of skilled and highly motivated Product Managers in Copenhagen and Karlsruhe. Was responsible for success and strategy of the GoToAssist (ITSM) product line. Drove strategic projects and the product evolution in close collaboration with Marketing, Sales, and Customer Care.

Led the team of (Senior) Product Managers and Requirement Engineers. Directed the continuous evolution of the IT Service Management and Compliance product lines. Drove strategic projects and the product platform (Mobile / SaaS / On-Premise) evolution. Designed the user interface for the next generation of products.

Worked on mid/long term product portfolio strategy and investment recommendations. Led a team of Requirement Engineers to drive the IT Service Management and Compliance product lines. Directed the implementation of strategic product enhancements, such as the workflow designer and the user interface for web and mobile applications.

Directed the evolution of the IT Service Management products and their integration into the combined product portfolio after the merger of Matrix42 AG and update4u Software AG. Designed and evolved the user interfaces of the IT Service Management and Compliance product lines.

Directed development and implementation of innovative Service Desk and Service Catalog products for the company’s fast growing division IT Service Management. Designed the UI for all ITSM products.

Managed the customer base of 50 accounts, won strategic new accounts and constantly achieved the sales targets. Developed the brand identity and marketing collaterals for the product portfolio. Administrated the corporate website and drove the implementation of content management projects.

Directed corporate marketing and product development of web-based content management and community applications. Developed the product portfolio, roadmap and strategic cooperation. Designed and developed a web-based CMS and implemented client projects.

As owner and operator of this web-design business, worked closely with clients, many in the public / healthcare sector to design and develop corporate websites, web-applications and online games.

Supported the IT department with network administration and end-user support. Designed and developed the corporate website.

Andreas Jacob🇩🇪

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