United States

UX Design

Product Design

UX Research

Andrew Harder

UX Director

Relationship management

Communication

Collaboration

Critical-thinking

Empathy

Organisation skills

Leadership

Figma

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Tips for transitioning into a new role or company.

Changing roles

How to think about design career paths and what progression looks like for designers?

Design career path

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

I built and led the user research team at MoJ Digital Services from two to 12 researchers. We transformed government services like Civil Claims, Lasting Powers of Attorney and Traffic Offences. 

* Partner with Heads of Product and Design to build an integrated UX capability
* Overcome significant resistance to user-centred research by demonstrating value
* Shape department's digital agenda through powerful insights
* Integrate user research into agile development process

As a self-employed consultant I helped my clients create relevant, beautiful and successful products and services through experience strategy, design research and interaction design. 

My clients included Samsung, Intel and numerous startups.

Teaching User Experience as part of Birkbeck's diploma in Web Design and Development.

I led global design research that had an impact across product, marketing and hardware and software design.

As a consultant at Flow, I delivered high-quality UX Design and Research work for blue-chip clients like Electronic Arts, GlaxoSmithKline and the BBC.

Ethnography, interviews, prototyping, wireframes, user stories, UXQA

Business analysis, usability reviews, change management and software quality.

Andrew Harder🇺🇸