United Kingdom

Arpie Mikayelyan

Senior product designer

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Best practices for running productive design critiques.

Running effective design critiques

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Tips on how to work and collaborate with designers.

Working with designers

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Ways and resources to improve your design skills.

Improving design skills

- Working on web application experience optimisation 
- Researching and developing new features, based on users feedback and request
- Organising usability tests and research to make sure the created solution is consistent with the target audience preferences
- Working on optimisation of design process inside the company

As a design screener at Toptal I review and evaluate applicants portfolios, organize technical interviews to select designers who can provide the quality Toptal clients are looking for.

- Work in our Growth Experience Area comprising multiple empowered product development teams
- Address vision and ideation of user-centric experiences that support key Growth metrics
- Deliver high-quality visual and interaction design solutions for existing and new growth features
- Create sketches, storyboards, mockups, and prototypes to effectively test and communicate ideas quickly
- Collaborating with the research teams to uncover learners’ perspectives and our competition to generate solutions
- Engage with users and translate quantitative data, qualitative insights, and experiments into informed design decisions
- Advocate for best practices and make sure we’re shipping high-quality experiences to our learners

Consulting for existing and newly created products experience and architecture.

Current Product designer for world-wide known companies at Toptal.
By partnering with cross-functional teams and customers, I turn my insights into delightful products in a creative environment that requires proven leadership skills and the ability to execute a creative vision.

 My responsibilities:
- Set design requirements based on information from customer and user research.
- Identify new product improvement opportunities.
- Stay up to date on current industry trends and market conditions.
- Modify and revise existing designs to meet changing customer preferences.
- Present product design ideas to cross-functional teams and senior leadership.

Earlyone (an innovative customer queue management solution) is the one of the leading companies in Armenia. My role was to develop and improve both the already existing and newly established products' design. Leading and managing design team and operations was one of my responsibilities.

I've joined the Dext Prepare product team as a UX designer. My main responsibility was to increase the  discoverability level both for active users and nonusers of the Dext bank space. My main process consisted of these steps below: 
- defining the main issue of the current application, as well as the main goal of the redesign process
- conducting market research throughout competitors and competitive alternatives
- conducting user research with the main target segments
- organization of a cross-functional team brainstorming, generating ideas for the future updates
- creating user journeys and wireframes covering all the user needs
- creating prototypes for usability tests

As an experienced and well-rounded product designer, specializing in UX design I work with a Sr. Product Manager and key stakeholders to deliver an on-going design projects across all digital touch points.
Including:
- Upwork Learning Hub
- Upwork Resolution Center
- Upwork Help

Principal Responsibilities:
- Work with design systems to ensure all new projects are on-brand
- Create wire-frames and mock-ups for new user experiences
- Collaborate with customer experience team to optimize existing designs
- Be able to execute on new design requests with minimal turn-around time

Creating experiences for products from various industries. Mainly concentrated on Web Applications, SaaS application for B2B, B2C markets. Managing the product design process from scratch and keeping track for all design aspects to meet the KPIs of the project.

Worked on diverse mobile and web applications mainly concentrated on local market, among which were  well known German companies and organizations. Worked with professional teams where designers, developers and product managers were included. Set design requirements based on briefs from internal teams and external partners.

Managed the direction of User Experience on multiple projects. Worked with stakeholders and clients to take a project to a successful completion. 
Led the development of a product and had responsibility for project management for the development of a UX design solution.

Experience with managing design, development and QA teams realized in 2 huge projects AGBU NY and MNS NY. For those accounts I mentored building websites and platforms for marketing inquiries and various corporate events. I was also responsible for communication with these clients, which indeed hold its profound role in forming my future communication skills.
Experience gained here helped to go deeper into product/website creation and articulate how teams are preparing to organize specific tasks.

Skills gained
- Time-management and multitasking
- Planning and briefing
- Leadership and communication

Worked in a service department as a customer manager. Skills gained here enhanced my general knowledge and understanding of a banking products, banking system and how the main processes are made.

Arpie Mikayelyan🇬🇧

About Arpie Mikayelyan

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