

CX Practice Lead, APAC at Valtech
CX Practice Lead, APAC at Valtech
I lead the Connect Experience Practice at Valtech APAC, creating meaningful experiences in the digital space across the region that includes working for clients in Singapore, Malaysia, Hong Kong, Thailand, Indonesia, Philippines and Japan.
I am obsessed with adopting a data-driven way to strip away the human biases to solve the what, while using empathy to understand the why - practising lean design thinking that accelerates product development with a customer-business balance.
When I'm not at work, I spend lots of time on strategy games(Magic: the Gathering, Three Kingdoms), and streaming them on Youtube, take photos with my Fuji XT4, and drink whisky.
โI appreciate Atlas for providing me with thorough feedback on my project. It was a great experience to have Atlas ask insightful questions that had not occurred to me, as it helped me broaden my perspective and approach things with a fresh perspective. I highly recommend other designers to seek out Atlas for feedback and guidance.โ
โHad an engaging, in-depth and helpful session with Atlas on what product and project management at an agency potentially looks like. I also developed a more nuanced understanding of how these roles map onto roles in an Agile team, and how they differed across client projects and contexts. Thank you Atlas for your generous personal sharing and candid conversation!โ
โAtlas gifted me one of the most interesting conversations I've had in ADPList and probably in the industry as well. He is very knowledgeable and critical, his experience is evident right away but I loved his energy and approach to mentoring.โ