

Global Customer Experience Lead at HubSpot
Global Customer Experience Lead at HubSpot
Hello! I'm Audrey. I'm a technical customer experience leader and product strategist who has spent the last 10+ years validating, launching, and scaling products for B2B customers.
I've held global leadership roles at Google and HubSpot and have experience in the following domains: customer experience, voice of the customer, user experience research, qualitative and quantitative research overall, product strategy, career pivots, and working with distributed/global teams.
I can help with: Breaking into tech, especially coming from a public sector/nonprofit/government job Creating or improving your research strategy to create a user- or customer-centric product Boosting your confidence to talk to customers Public speaking skills
“Audrey's excellent communication skills and unique research experience across users and customers as well as various company sizes will make her a valuable addition to any team.”