Portugal

Service Design

Product Design

Growth Design

Technical Product Management

Full stack

Development Operations

QA Engineer

Content Strategy

Business Development

Customer Success Management

Community Management

Product Marketing

Generative AI

AI Product Management

Master of Business Administration - MBA

CIW Certified

Babak Khayatian

Agile Coach / Scrum Master

YouTube

Gitlab

Website

Public Speaking

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Project management

Analytical skills

Content research

Product roadmap

Postman

Trello

Docker

GitHub

HTML

JavaScript

Jira

GitLab

gRPC

REST API

MongoDB

Node.js

Figma

Negotiation

Community management

Content strategy

Event organisation

Market research

Marketing strategy

User research

Relationship management

Monetisation

Product strategy

Qualitative research

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

How to identify star candidates, evaluate technical ability, and close hires

Hiring software engineers

Decision making as a software engineer or lead - how to become better at making the right choices

Making better tech choices

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Learn the career path and progression for product managers.

Product management career path

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews





Led Agile delivery across multiple cross-functional teams within a SAFe ART, supporting up to 26 engineers across distributed locations. Improved delivery predictability, backlog readiness, and cross-team collaboration. Introduced structured workflows and AI-assisted tools to improve story quality, identify NFRs and technical risks, and reduce manual validation. Facilitated PI Planning, Scrum of Scrums, and retrospectives while partnering with Product Owners, Architects, and Engineering leaders to manage dependencies and continuously improve delivery performance.

• Recognized as a Top 10 Mentor in Community Management (2025)
• Provided over 2,500 minutes of mentorship to professionals across the globe
• Supported mentees from diverse backgrounds in areas like Agile transformation, career growth, product thinking, and leadership development
• Helped mentees gain clarity in People, Process, Product, and Vision strategies
• Delivered high-impact 1:1 sessions focused on personal growth, team dynamics, and organizational challenges
• Continuously rated 5⭐ by mentees for practical insights, empathy, and strategic guidance
• Contributed to building a stronger, more supportive professional community through open knowledge sharing

•	Led a diverse team of engineers, ensuring high engagement, performance, and professional development through structured 1:1s, performance evaluations, and mentorship.
•	Established Agile best practices across teams, optimizing project management approaches (Scrum/Kanban). Integrated DORA metrics to track and improve software delivery performance.
•	Worked closely with product teams to define and execute a clear roadmap, ensuring features aligned with customer needs and business objectives.
•	Enabled cross-functional teams to work towards a shared company vision by resolving dependencies and driving strategic alignment.
•	Managed cloud-based solutions using PHP, Vue.js, MySQL, Datadog, and Sentry to optimize backend and frontend product performance.

•	Built and nurtured an engineering team through hiring, coaching, performance evaluation, and professional development, improving retention and satisfaction.
•	Implemented Agile transformations, introducing Scrum ceremonies, RACI matrix, conflict resolution strategies, and DORA metrics that resulted in a 35% efficiency improvement.
•	Partnered with Product Owners to refine backlog priorities, delivering solutions that enhanced user experience and system reliability.
•	Influenced long-term product strategy by identifying market trends and aligning engineering efforts with business growth objectives.
•	Utilized Typescript, React JS, MySQL, and GCP to ensure scalable and reliable system architecture. 
•	Restructured the team to the SQUAD model to enhance efficiency, effectiveness, and eliminate waste, fostering a high-performing Agile environment.

•	Led a geographically distributed engineering team, conducting regular 1:1 meetings, performance reviews, and conflict resolution sessions, increasing productivity by 50%.
•	Introduced DORA metrics, Scrum, and RACI Matrix, reducing project timelines by 40% and enhancing delivery quality.
•	Developed and executed a clear product roadmap for a B2B SaaS platform, delivering features that addressed customer pain points.
•	Collaborated with executive leadership to align technical investments with business growth strategies, ensuring sustainable development.
•	Managed PHP/Laravel backend, ReactJS/Angular frontend, and AWS infrastructure to support scalable product delivery. Implemented DevOps best practices and enhanced system architecture to improve scalability and maintainability.
•	Played a pivotal role in designing the system architecture, actively participating in all decision-making sessions to ensure scalability, resilience, and alignment with business objectives.

Collaboration with Product Team:
Coordinated closely with the product team of Saman Insurance to understand CRM needs and processes. 
Conducted regular 1:1 meetings with team members, resulting in a 60% improvement in individual performance and goal attainment. 
Discussed requirements with business leaders to tailor CRM and BPMS solutions. 

Team Management and Project Oversight: 
Directed team meetings, assigned tasks, and achieved a significant 50% increase in employee engagement. 
Managed deadlines, timelines, and employee schedules for the development of a cloud CRM application. 

Software Development and Sales Channel Enhancement: 
Conducted performance reviews, contributing to a 45% increase in individual and team efficiency. 
Designed a B2B and B2C cloud CRM application using PHP, jQuery, and MySQL. 
Revised travel insurance online sales channels, resulting in a substantial increase in online sales. 

Technology Stack:
Utilized a technology stack including PHP (BE), jQuery (FE), MySQL (DB), BPM (Bonita), and SSO.

•	Developed a bespoke CMS system (Modular CMS). 
•	Increased to over 70 clients during five years 
•	Attained testimonials and an award for the website designed based on a bespoke CMS system 
•	Upgraded that bespoke CMS from pure PHP to Laravel 4.2 that led to a 70% increase in yearly revenue
•	Hired and conducted 10 engineers.
•	Customized WHMCS code (PHPSmarty)

•	Developed Warehousing software, counting machine producing software and barcode reader by VB6 and SQL Server 
•	Created Tafteh Arian website and subsidiary companies
•	Liaised with Stakeholders to receive their ideas for software

I taught all the web courses at the well-known institute in Tehran; My main teaching courses are as follows:

•	HTML	•	CSS
•	Javascript	•	Dreamweaver
•	Front Page	•	jQuery
•	JSON	•	PHP
•	MySQL	

For two years, I became the top instructor at the institute. I could teach at some private universities.

Babak Khayatian🇵🇹