Australia

Brandon Reynolds

Product Designer (UX/UI)

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Ways to provide constructive feedback to team members.

Giving effective feedback

How to think about design career paths and what progression looks like for designers?

Design career path

During my time with Tabcorp, I led strategic initiatives across app and web, which resulted in uplifts in user engagement and retention. I ran workshops, mentored designers and collaborated closely with senior stakeholders. 

• Led end-to-end design initiatives including Venue Mode, Player Safety, and User Onboarding, focusing on seamless integration and measurable user engagement improvements.
• Mentored junior designers, fostering an environment of knowledge-sharing and skill development.
• Boosted Venue Mode Locator usage by 30% through user-focused, data-backed enhancements.
• Redesigned the Racing Section of Tabcorp’s app, crafting new components in alignment with Flutter design language. Led cross-functional workshops, conducted user testing, and delivered a high-quality, customer-focused solution, improving engagement by 20%.
• Facilitated workshops and usability testing to inform data-driven design solutions that meet user needs and business goals.
• Designed inclusive, omni-channel experiences that catered to diverse user needs, ensuring compliance with accessibility standards (WCAG 2.1)
• Enhanced cross-functional collaboration by aligning design strategies with organisational goals, bridging gaps between developers, stakeholders, and end-users.

From vision to product, I designed and launched a responsive web application enabling job seekers to filter opportunities effectively.

• User research focus: Conducted extensive research, including surveys and 20+ interviews, to inform a user-centric design direction.
• Mapping user journeys: Developed user personas and flows to guide design strategies aligned with audience needs.
• Branding and design systems: Established a cohesive design system and branding strategy to ensure a seamless and engaging user experience.
• Prototyping and testing: Delivered high-fidelity prototypes in Figma and conducted usability testing to validate designs.
• Collaboration: Worked closely with developers to manage timelines and ensure the product met technical and user requirements.
• Iterative improvements: Regularly reviewed and refined the platform based on user feedback and emerging requirements.

• Talent acquisition: Successfully sourced and onboarded staff for venues of varying sizes, including high-capacity arenas, leveraging platforms like Seek and Intercom.
• Database management: Maintained and optimised talent pools by ensuring documentation accuracy and regulatory compliance.
• Client-first approach: Acted as the primary contact for Australia and New Zealand staffing needs, delivering exceptional service via phone, webchat, and email.
• Operational efficiency: Processed timesheets with precision, troubleshooting payment issues with clients to maintain smooth operations.
• Problem-solving under pressure: Proactively managed last-minute staffing changes and replacements to ensure client satisfaction.

• Mentorship and leadership: Supervised and trained new team members, fostering skills transferable to customer-centric roles.
• Process improvement: Identified inefficiencies and proposed innovative strategies to optimise business processes.
• Compliance expertise: Ensured alignment with legislative, regulatory, and compliance frameworks while simplifying complex systems for customers.
• Employee engagement: Actively contributed to the Social & Wellbeing Committee, fostering team morale and increased participation in initiatives.
• Award-winning contributions: Recognised with the Invisible Star Award for exceptional support and leadership within the team.

• Account growth: Increased account base by 25%, building relationships with hospitality venues across Victoria.
• Strategic partnerships: Secured a collaboration between Barcats and Serve It Up, a leading Melbourne training institution.
• Public speaking and outreach: Presented at universities and schools, encouraging students to join the Barcats platform.
• Integrated marketing: Designed and executed campaigns across digital and traditional channels to drive user acquisition.

Brandon Reynolds🇦🇺

About Brandon Reynolds

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