Uruguay

Service Design

Product Design

Customer Experience (CX)

Data Product Management

Group Product Management

UX Research

Maven

CertiProf

Coder House

Bruno Aicardo

Product Leader

Communication

Collaboration

Problem-solving

Critical-thinking

Team player

Stakeholder management

Leadership

Analytical skills

Asana

Balsamiq

Canva

ChatGPT

Figma

Hotjar

Jira

Mailchimp

Maze

Miro

Mixpanel

Notion

Confluence

Time management

Product analytics

Prototyping

Product roadmap

Product strategy

Qualitative research

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to think about design career paths and what progression looks like for designers?

Design career path

Learn the career path and progression for product managers.

Product management career path

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

● Led a $200K cost optimization initiative by automating ~30% of recurrent supply
chain milestones documentation delivery.

● Scaled B2B customer platform to 100% Ocean FCL tracking visibility, improving
reliability and data accuracy.

● Led integration of financial ERP automating ~80% of customer invoices creation and
delivery decreasing ~$160K operational cost.

● Led B2B customer platform event based tracking initiative, creating engagement and
adoption metrics.

● Web site and Mobile App full overhaul for series B and C investment rounds
obtaining +200M usd - achieving Unicorn valuation.

● Improved sales buy failure by 200 bps achieving 11% on web channels.

● Launched 2 CC payment on check-out experience, improving payment optionality for B2C customers.

● Participated in BestDay M&A process, integrating online and offline sales processes
to white label solutions.

● Defined company-wide Air products processes, with E2E focus leveraging manual
and automated tasks decreasing product time to fulfillment by 500 bps.

● Creation and maintenance of Air products operations manuals, defining best
practices and improving customer experience.

● Centralized LATAM operational tasks on an unique UY based team, optimizing
company internal costs.

● Achieved ~85% of SLA attainment of multiple tasks for sales and post sales
processes.

Bruno Aicardo🇺🇾

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