Brazil

Product Design

UX Design

UI/ Visual Design

UX Research

Visual Elements of User Interface Design

Inbound Marketing

Curso Livre

Graduação em Design Gráfico

carlos fumo

Senior Product Designer

Prototyping

Collaboration

Problem-solving

AI/ML

Chatbot

Figma

Hotjar

InVision

Maze

Miro

Adobe Creative Suite

Confluence

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

• Part of the Platform Engineering team with a direct line of report to the Global CTO of Uber.
• Led the design of the new Uber Security Center, which has as a goal to improve the security posture of all Uber's employees. This project was delivered in less than a quarter from ideation to production, using User Interviews, Design Thinking, Figma and Miro.
• Was the principal designer in a suite of Efficiency products for global use. Building features  and dashboard that had a goal of streamlining data visualization and improving the presentation of data for Uber's decision makers from IT to Legal. The main tools used were Figma, User Interviews, User Journey Mapping, and Market and Competitive Analysis.
• Assisted in the creation of a platform for management of technical documentation, intended for all of Uber's internal areas. This project took less than 4 months from creation to production. It was made using Figma, Miro, Scalidraw, Market and Competitive Analysis, and User Interviews.

• Part of the founding team with a direct line of report to the CEO.
• Built products like: Search Engines with integration with Stack Overflow, Ecommerces and Wikipedia. One of the first AI Chat platforms (competing with Perplexity and Chat GPT) with integration with platforms like Stable Diffusion. Using quantitative and qualitative research
• Part of the team (only Product Designer) that delivered a first version of the You.com chat platform in less than 1 month using Market and Competitive Analysis, using tools like Figma, FigJam, Lottie, and Miro and Google Analytics

• Part of the Design team's main responsibility is the adaptation of the design of the received APIs for the Mediaocean design system.
• My main project was adapting the creative uploading and publication tool from TikTok (ByteDance) to Mediaocean's design language. This work was done within less than a Quarter, delivering a V1 in the 3rd quarter of 2021.
• For this project, we used user research, user interviews, and qualitative research with tools like Sketch, Miro, and Hotjar.

• Part of the Samsung Research Institute Design team with a direct line of report to Samsung's Global HQ and Latam.
• Supervised a team of 3 designers and 2 interns building integrations for direct money transfer protocols (PIX) for Samsung Pay interfacing directly with Brazil's Central Bank and other financial institutions.
• Worked on integrations for Bixby (Samsung early AI assistant) with companies like McDonald's.
• In those projects, we used problem framing, design thinking, persona mapping, and empathy mapping with tools like Sketch, Miro, and Hotjar.

- Part of the Design team with a direct line of report to the CTO and CEO.
- Supervised a team of 2 designers and an outsourced team from Thoughtworks building the new CRM platform used by more than 30.000 people from real estate brokers, supervisors, and management.
- Assisted in delivering a V1 of the CRM in 3 months from ideation to production using User Interviews, shadowing, market analysis, and heatmap analysis, with tools like Maze, Sketch, Miro, and Jira.

• Led the design team in creating a chat platform to mediate marketplace issues, resulting in $600k in savings in call center costs.
• Improved post-purchase services by enhancing installation services and canceling purchases in the delivery process.
• Utilized User Journey Mapping, Market Analysis, User Interviews, and Design thinking with tools like Sketch and Adobe Analytics.

• Created visually appealing graphic pieces for event promotion including posters, banners, and flyers.
• Developed email marketing materials to engage with target audiences effectively.
• Collaborated with agencies and designers to ensure all pieces aligned with Sesc's visual identity guidelines.

• Photographed works from the collection for cataloging and publication in the Palácios Artistic Collection catalog.
• Assisted in creating graphic pieces for exhibitions and obtaining copyright releases.
• Supported the 3rd Casas Museu meeting in November 2009.

carlos fumo🇧🇷

About carlos fumo

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