United States

Graphic Design

UX Design

UI/ Visual Design

Product Design

Interaction Design

Growth Design

UX Testing

UX Research

✊🏿🏳️‍🌈 Diversity & Inclusion

Carol Liao

Lead Product Designer

Usability Testing

Product strategy

Qualitative research

Collaboration

Problem-solving

Empathy

Organisation skills

Presentation skills

Stakeholder management

Leadership

Human computer interaction

Figma

Miro

Adobe Creative Suite

Sketch

ustwo is a global digital product studio launching products, services, and companies that make a meaningful impact on the world. I lead cross-functional teams throughout the entire product lifecycle, driving the design process from user research and insights, to high-fidelity UI and prototypes ready for implementation. I am often embedded directly in client teams, and foster collaboration through workshops, team reviews, and advocating for open communication — all essential to achieving project success. My role also involves managing and mentoring other designers, contributing to new business development, DEI efforts, and studio growth.

Method is a strategic design firm that creates value and impact through the design of powerful, practical digital experiences. My role as a senior designer was to help our clients uncover customer needs, discover new opportunities, and drive digital transformation through design thinking. I delivered end-to-end experiences in both product and service design, creating value and impact through strategic and creative processes.

Moneyfarm is a digital wealth manager helping people grow their wealth. Working in cross-functional squads, I led efforts to bring user-centered design thinking to the team.

• Focused the company on their target customers to initiate a more research-led and user-centered approach
• Organized and led workshops with stakeholders and customers to gather input and elevate the role of design
• Created the foundations for a working design system in collaboration with the front-end team to bring consistency to the product 
• Redesigned the dashboard and onboarding flows with target customers and experience principles in mind

The Artificial is a boutique UX studio with a focus on designing apps for connected products. Being part of such a small studio meant wearing many hats and being deeply involved in the entire process. I helped create joyful user-centered experiences that kept business goals and user needs in balance.

• Designed pixel-perfect user interfaces, data visualizations, and diagrams
• Created user journeys, flow diagrams, design systems, and other artifacts to support client communication
• Conducted collaborative workshops with team members and stakeholders
• Mentored interns and new team members

Selected clients include: Philips Sonicare, Philips Male Grooming, Philips AVENT, VanMoof, and Monolith

I worked on the design and development of content-focused websites for clients including Boston.com and The Harvard Law Review.

I started with Visual Dialogue as an intern and was later hired as a freelancer. I worked on branding and web design projects for a variety of clients in the food and fashion industries.

Assisted in branding, web, and color study projects working closely with April Greiman.

Carol Liao🇺🇸

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