United Kingdom

Graphic Design

UX Design

Service Design

UX Testing

UX Research

Service Design Research

Business Transformation

Hyper Island

University of Salford

Shillington College

✊🏿🏳️‍🌈 Diversity & Inclusion

Carolina Beiertz

Senior User Researcher (Contract)

Collaboration

Problem-solving

Critical-thinking

Empathy

Presentation skills

Stakeholder management

Analytical skills

Branding

Content creation

Event organisation

Video editing

Optimal Workshop

UserTesting

Balsamiq

Canva

Crazy Egg

Figma

Hotjar

InVision

Jira

Miro

Adobe Creative Suite

Adobe After Effects

Confluence

Google Analytics

UserZoom

Sketch

Mural

ChatGPT

Glassdoor

Trello

Vimeo

Typeform

SurveyMonkey

Tiktok

Accessibility

Brand strategy

Market research

User research

Usability Testing

Typography

Prototyping

Qualitative research

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways to provide constructive feedback to team members.

Giving effective feedback

Tips on how to work and collaborate with engineers and developers.

Working with engineers

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

The Genuine Lab is a UX research and innovation consultancy on a mission to empower purpose-driven entrepreneurs with the right tools, strategies and customer insights to design products and services their dream customers absolutely love.

Carolina Beiertz🇬🇧