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Catie Shelton, mentor on ADPList

Catie Shelton🇺🇸

Lead CX Researcher, Home Services at The Home Depot

OverviewReviewsAchievementsGroup sessions

About Catie Shelton

Lead CX Researcher, Home Services at The Home Depot

Highly collaborative UX Researcher & Strategist with 9 years of experience leading CX projects for Fortune 500 companies in retail, financial services, and healthcare. Works cross-functionally to design, test, and launch products/services.

I'm a certified instructor via the LUMA Institute and passionate about helping others solve problems creatively and collaboratively.

As a new mom of a 2 year old with another on the way, I'm exploring my new identity personally and professionally. It's been the most beautiful and challenging adventure so far!

Expertise

Product ResearchProductCustomer Experience (CX)Service DesignCommunity ManagementUX TestingUX ResearchBusiness TransformationUsability TestingPartnershipProduct strategyPrototyping

What mentees say

“Catie is an incredible mentor who knows how to run a highly effective mentoring session. She checks all the boxes: supportive, kind, professional, validating, inspiring, and helpful. I felt that Catie was genuinely invested in my success and growth. Looking forward to applying her feedback immediately! Cannot recommend her enough!”

Dannel Petgrave, Clinical Psychologist at The Ohio State University Wexner Medical Center

“Catie was exceptionally helpful with various resources I can use to keep improving my UX knowledge and skills. She was very helpful in answering and providing solutions to every question I had. More than everything, she gave me a lot of hope and positivity in landing a job.”

Vee Harikrishnan, Design Researcher at P9 Innovation

“Catie is a phenomenal mentor. It was such a pleasure to chat with her about her career experiences and how to navigate the current job market, as well as transitioning to a full-time UX Research position. In just one session, she helped me to think about strategies for my job searching journey and shared an awesome resource deck.”

Alexandria Albert, UX Researcher at Freelancer