Japan

Product Design

UX Design

Customer Experience (CX)

UX Testing

UX Research

Master’s Degree

Chanapha (Pha)

Lead Product Designer

Usability Testing

Quantitative research

Qualitative research

Collaboration

Time management

Empathy

User research

Adobe Photoshop

Asana

ChatGPT

Crazy Egg

Figma

InVision

Jira

Maze

Miro

Adobe Creative Suite

Lookback

Mural

Communication

Problem-solving

Critical-thinking

Making remote and globally distributed teams work for you and your needs.

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Project Management 
‣ Helps managers set the team’s tone during unexpected situations by interpreting facts, facilitating interventions, and promoting healthy discussions
‣ Contributes to project mentor discussions and shares insights and recommendations to enhance mentorship

Project Management
‣ Designed UX and UI for a wide range of O2O products platform web and mobile apps
‣ Facilitated design reviews and critiques for the design team, at various stages of UX and visual design phase
‣ Enhanced collaboration by running multiple interactive workshops

Project Management
‣ Worked in a multinational agile product development team at one of Southeast Asia’s technology-empowered regional online businesses, in delivering innovative FinTech products to serve millions of users.
‣ Designed UX and UI for a wide range of FinTech products across platforms, from web portal to iOS &
Android mobile apps to reports and dashboards for end users, creating beautiful and easy-to-use output according to the projects’ creative requirements.
‣ Facilitated design reviews and critiques for the design team, at various stages of UX and visual design phase.

Collaboration Skills
‣ Engaged with other business units and enhanced collaboration by running multiple interactive workshops and delivered a presentation on the topic of “Data-driven UX Practices for successful product launch” to share Design Thinking & UX knowledge.
‣ Conducted stakeholder interviews to gather insights, developed proto-persona, interviewed 30+ users, and applied user research insights to designing iterations.
‣ Created user stories, customer journey mapping, and scenario tasks to develop key features and requirements for the MVP.
‣ Used tracking analytics tools to apply the product's key areas for improved and enhanced customer experience.

Responsible to create multitalented graphic designer with extensive experience in multimedia, marketing and print design. 
‣ Generated designs on Adobe Creative Suite based on the clients’ requirements with a goal to create impactful visual communication with typefaces, hierarchy, colour, image and placement 
‣ Designed artwork, corporate identity, brand logo, slides, and media pack for clients in various industries as well as the company’s presentation 
‣ Created beautifully designed websites in both desktop and mobile version, responsible for the
whole process covering various elements such as mock-ups, responsive design, interface layouts, visual design, visual guidelines, and website building on WordPress
‣ Effectively communicated with the clients to propose design ideas, gather clients’ feedback,
solve issues in a timely manner, and deliver high quality work that satisfies that clients’ needs

‣ Conceptualised, designed and produced print and web assets for external development team.
Collaborated with internal marketing to ensure the most effective offline and online products and campaigns that drive the result.
‣ Outside of my communication works, I supported the marketing team to design business presentation

‣ Worked closely with CEO in the development of an online marketplace and exclusive event platform
for luxury brands (i.e. Alexander Wang) targeted at Chinese consumers in London
‣ Performed concept testing, empathised with users, generated designs that suit the target persona and designed the website flow, UI, elements, and marketing materials
‣ Coordinated with the developer team in Australia to kickstart the product development process based on user research, requirements, and UI

DIGITAL
‣ Design new and exciting web layouts and constantly improve web design standards across websites
‣ Design across multichannel, including mobile and tablet
‣ Create document media pack, and slide for the presentation 
‣ Animated invitation card
‣ As a photographer, responsible for shooting London Fashion Week

‣ Developed digital media content for the website, Facebook, Instagram and iPad versions of the magazine to attract readers and share interesting stories
‣ In terms of photography, responsible to shoot travel and food sessions for the editorial magazine. Creative guidelines for photoshoots (travel session, jewellery & accessories session, e-commerce)
‣ Worked with several high-end brands such as Fendi, Ferragamo, Burberry, and Mercedes Benz
‣ Created photo-shoots creative guidelines for the travel, jewellery & accessories, and e-commerce sections
‣ Led the content publication process of the daily ‘Look of the Day' column on L’Officiel Thailand online media platform and engaged with Thai celebrities and influencers to produce content, which received more than 1,000+ organic Facebook shares

‣ Created themes and concepts specifically for each column in the magazine
‣ Developed fashion-related content about brand identities, new collections, trends, inspiration, and other fashion categories such as bags, sunglasses, lingerie, and swimwear
‣ Applied storytelling techniques to promote the products from high-end brands
‣ Participated in a business trip abroad to interview the designers

Chanapha (Pha)🇯🇵

About Chanapha (Pha)

Expertise

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