United States

Product Design

UX Design

UI/ Visual Design

Service Design

Front-end

Interaction Design

Growth Design

UX Research

Bachelor's degree

Chenghong Xie

Product Designer II

Collaboration

Problem-solving

Empathy

Presentation skills

Stakeholder management

ChatGPT

Figma

HTML

Adobe Creative Suite

Communication

Time management

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

Best practices for running productive design critiques.

Running effective design critiques

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Managing being the only designer at your company and working with non-designers.

Being the only designer

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

1. Design for Microsoft Teams Copilot AI features, including latest AI Interpretation, multi-lingual captions etc. Responsible for extensible design solutions that account for users’ needs and fast pacing of AI development to satisfy all stakeholders. 
2. Cross-devices design: lead designer for Microsoft Teams on Apple CarPlay and Android Auto. Responsible for key visual design, user interaction, and product logics. Drove the project from a hackathon idea to a multi-million user product.
3. Led the spatial audio design in Teams: designed experiments to gain data of sound parameters and improved Spatial Sound design in Teams meeting, with 3+ M MAU.

1. Led global e-commerce product design, achieving notable success in key areas. Redesigned AliExpress Order Tracking Page, increasing satisfaction by 24% and decreasing complaints by 12%; Conducted successful localization design for Southeast Asia markets, optimizing Taobao's logistics. 
2. Last mile experience design: tailored package pick-up service for Hong Kong and Russia, addressing local cultural needs. Drove the collaborations cross-countries to implement the design, increasing pick-up orders by 92.6% and usage of lockers by 140.5%.

1. Key designer for mobile App “Tapir” for low-literacy diabetics in India and conducted user research with local Indian designers to improve the usability. “Tapir” was launched at 2018. 
2. Proposed a comprehensive design guideline model and research principles specifically tailored for low-literate users in my Master Thesis. It achieved a remarkable 9 out of 10 score, earning the honor of an outstanding graduate.

I worked as a service design intern in WeChat Pay. I joined three projects during my intern, namely WeChat Developer Training Class Redesigned, Crazy Shopping Cart Design, and WeChat Pay Service Developers Website Design. The working space in WeChat Pay is fast and I did these three projects in parallel.

I worked as a product design Intern in MainTool Paris team.  My job was to design the rubber smartwatch straps in 2D and 3D effect. In order to get investment successfully in July 2016, I contributed to the design of Maintool concept video. I designed a 3D animation of smart strap to explain who Maintool was.

I worked as a graphic design intern in New Oriental Education & Tech Group. My responsibility was to design the poster, brochures, business card, various exhibition boards which were used in the Global Education Exhibition. Global Education Exhibition held by New Oriental Education & Tech Grp was to help students get access to admission team from international universities.

Chenghong Xie🇺🇸

About Chenghong Xie

Expertise

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