Singapore

UX Design

Service Design

Product Design

Generalist Product Management

Project Management

UX Testing

UX Research

Service Design Research

Master

Bacholer

Chengyi Liu

Head of UX

Usability Testing

Product analytics

Product strategy

Qualitative research

Communication

Collaboration

Problem-solving

Critical-thinking

Team player

Conflict resolution

Stakeholder management

Leadership

Human computer interaction

User research

Product roadmap

Adobe XD

Figma

Jira

Confluence

Empathy

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

How to think about design career paths and what progression looks like for designers?

Design career path

Learn the career path and progression for product managers.

Chengyi Liu🇸🇬

About Chengyi Liu

Expertise

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