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Chenyue Hong, mentor on ADPList

Chenyue Hong🇬🇧

Service Product Manager at Trip.com Group

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About Chenyue Hong

Service Product Manager at Trip.com Group

Hi, I’m Channy, with 3 years of experience working as a Service Product Manager and Service Designer specialising in Tech, across UK and China.

I’m here to mentor individuals who are eager to grow in the fields of service design, product management, or experience innovation. Whether you’re starting out, transitioning careers, or looking to refine your skills, I can guide you in: • Navigating service design methodologies and Journey Management frameworks • Portfolio review, preparing for job interviews in service design and product management roles, with tips and mock interview practice

Expertise

ProductDesignService DesignUX DesignCustomer Experience (CX)Platform Product ManagementService Design ResearchQuantitative researchProduct analyticsProduct strategyPrototypingCustomer service

Sessions with Chenyue Hong

  • Mentorship Session (30 min): Mentorship session

What mentees say

“What an experience! The discussion was not only fun but also engaging. I had the opportunity to share some of the challenges I’m currently facing in the world of product development. Channy shared valuable insights from her journey—touching on the obstacles, strategic thinking, and collaboration required to build meaningful products.”

Sidqi Averroes, Student at Gadjah Mada University

“Great insights about service product design !”

Abhinav Dey, Director of Programs and Strategy at Ycenter

“I had a great mentorship session with Channy. She provided clear insights and practical advice that helped me better understand my next steps. I really appreciate her time and guidance—highly recommend connecting with her!”

Jasmine, Product Manager at Goldsmiths