Singapore

Generalist Product Management

Technical Product Management

Coursera

Chitransha Seth

Principal Product Manager

Product strategy

Communication

Collaboration

Problem-solving

Project management

Blog writing

Confluence

Jira

Balsamiq

ChatGPT

Trello

Canva

Figma

Lucidchart

PowerBI

Critical-thinking

User research

Quantitative research

Product analytics

Prototyping

Product roadmap

Qualitative research

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Decision making as a software engineer or lead - how to become better at making the right choices

Making better tech choices

Making remote and globally distributed teams work for you and your needs.

Working remotely

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

Learn the career path and progression for product managers.

Product management career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Best practices for documenting projects, epics, and stories

Writing product requirement documents

• Spearheaded the development of promotional platform capabilities, enhancing user engagement across Grab's marketing platforms.  
• Drove significant growth in core metrics for the Food platform, resulting in increased demand and customer retention.  
• Collaborated with cross-functional teams to innovate consumer experiences, leveraging data-driven insights to optimize performance.

• Spearheaded the launch of a self-serve web platform for merchants, driving a 33% increase in advertisers.  
• Conducted comprehensive consumer research to shape Grab’s long-term ads platform strategy across Southeast Asia.  
• Awarded the Q1 2023 CEO Award for significant contributions to business growth through the Merchant Self-Serve Marketing Platform.

- As Senior Product Manager at Mobilewalla, I led the product management efforts for consumer intelligence products, enhancing client insights and engagement. 
- I played a key role in transitioning the product development team from Kanban to a Sprint Development Methodology, optimizing workflow and increasing team agility. 
- Additionally, I guided the discovery and roadmapping for the Data-as-a-Service (DaaS) product, driving platform and services development to meet evolving market
needs.
- I also led the creation and implementation of the MLOps platform, overseeing the project from initial discovery through to MVP development and establishing the North Star metric for long-term success.
- I increased revenue by 10% for the consumer-facing intelligence platform through targeted enhancements and strategic marketing initiatives. Additionally, I managed the development of an open-source data modeling product, reducing client launch time by 25% and significantly improving client satisfaction.

- As Product Manager at Future Retail Ltd, I led the development and execution of a comprehensive product roadmap for an omni-commerce fashion and food platform, encompassing formats like fbbonline, Foodhall, and Big Bazaar. 
- I directed the design and development of the platform, UI and technical architecture, ensuring a seamless and user-friendly experience across all touchpoints.
- I coordinated integrations with various enterprise applications, including SAP, MS-CRM, Manthan for reporting, and logistics service providers, which significantly enhanced operational efficiency.
- Additionally, I implemented Google Suite tools such as GTM, GA, Google Webmaster, and Firebase to monitor and optimize product performance based on data-driven insights. I also oversaw the development of Mobile APIs using the SLIM Framework, enabling mobile functionalities across all fashion and food formats of the Future Group.
- My role extended to managing the design and development process for mobile apps for fbbonline, Big Bazaar, and Foodhall, ensuring high-quality deliverables and a superior user experience.
- I developed e-commerce platforms with seamless omni-channel integration, reducing the launch time of new business formats by 60%. Additionally, I created a premium mobile app for high-end customers, which enhanced the shopping experience and increased customer engagement through sophisticated platform services.

I gained valuable experience at JioMoney in Navi Mumbai as a Product Manager. My role involved conducting market research, designing UI, and defining use stories for product roadmap. I actively participated in product strategy and project execution, ensuring successful product rollout.

In my role as a Product Manager at Localbanya, I spearheaded technical improvements by converting RDBMS to a Magento-like DB, enhancing product functionality. I managed the entire product line from requirement analysis to feature delivery, utilizing JIRA for streamlined processes. Additionally, I conducted cost analysis, vendor selection, and project risk assessment to ensure successful project outcomes. Furthermore, I implemented Google Analytics and data gathering tools to optimize the product and provide a personalized user experience.

In my role as a Software Developer at NIIT Technologies, I was responsible for documenting system change specs, designing test plans, and analyzing client requirements for the leading airlines services (British Airways). I also coded business logic solutions and managed release cycles for deliverables.

Mentorship Session

Take a holistic approach to your career with this mentorship series. Learn to build a career roadmap that aligns with your goals and aspirations. From identifying skill gaps to exploring potential career paths, we'll provide insights to support your long-term success. Our mentorship will help you make informed decisions and set a solid foundation for a fulfilling career journey.

Chitransha Seth🇸🇬

About Chitransha Seth

Expertise

Sessions with Chitransha Seth