United States

Product Design

Graphic Design

UX Design

UI/ Visual Design

Branding and Identity Design

Design Operations

Service Design

Content Design

Customer Experience (CX)

Generalist Product Management

Front-end

QA Engineer

Copywriting

Branding

Interaction Design

Growth Design

Project Management

UX Testing

UX Research

Content Strategy

Christine Roy

Product Designer

Usability Testing

Typography

Tone consistency

Quantitative research

Public Speaking

Partnership

Product analytics

Product strategy

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Project management

Negotiation

Analytical skills

Accessibility

Advanced data analytics

Brand positioning

Brand strategy

Cloud computing

Content editing

Data visualisation

Design systems

Event organisation

Human computer interaction

Information architecture

LinkedIn writing

Market research

Marketing strategy

Mathematics

Whitepaper/ebook Writing

User research

Product roadmap

Adobe Creative Suite

Adobe Illustrator

Workday

Adobe XD

Sketch

Airtable

Asana

Canva

ChatGPT

Confluence

Facebook Ads

Figma

Framer

Glassdoor

Google Ads

Google Analytics

Hotjar

HTML

Instagram Ads

InVision

Jira

Mailchimp

Maze

Miro

Mixpanel

Monday

Notion

Qualtrics

Salesforce

SurveyMonkey

Tableau

Trello

UserTesting

Vimeo

Webflow

WordPress

Youtube

Adobe Photoshop

Customer service

Conversational AI

Business intelligence

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Tips for transitioning into a new role or company.

Changing roles

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

How to create personas, and leverage them in design.

Creating and leveraging user personas

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

End-to-end product design of iOS mobile app for matching compatible roommates based on data algorithm-backed survey results. My role includes all phases of the design process including research, ideation, strategy and visual design. Ship date EOQ4 2022.

• Owning the full lifecycle of core and non-core service impacting issues
• End-to-end incident management from root cause analysis to executive and customer-facing communication
• Triaging service-impacting operations tickets while maintaining SLAs key to our organization's success
• Analyzing, tracking, and facilitating service-impacting event procedures in a cloud-based telecom environment
• Collaborating with internal stakeholders to identify trends and articulate technical issues into customer-facing communication
• Facilitating postmortem meetings and conference calls to determine root cause analyses and key action items for tracking remediations
• Working alongside engineers and other operations teams to determine thresholds to implement into future production

Led a team of Incident Coordinators to deliver data and trend analyses of an Incident Reporting process for the largest forensic hospital in the country. Built an updated systematic comparison report for alternatives that could adversely affect patient treatments, then presented recommendations. Weighed the benefits, risks, and chances of success for procedures via agile methods.

Managed all incidents of several programs and units, including end-to-end process reporting and implementation. Interpreted patient experiences to drive treatment and therapy approaches. Adjusted existing patient experience reports and implemented new ones that were used hospital-wide.

Triaged various incident types across several programs and units. Made recommendations based on my findings and implemented new, more agile reporting processes to uphold hospital licensing requirements.

Worked with a team of other Sales Athletes that led our store to having the highest number of sales in the California region for several consecutive quarters. Provided customer service and assistance in apparel and footwear sections as a floor organizer, cashier, and greeter.

Responsible for the intake and analysis of incidents between several programs and units. Updated hospital-wide databases housing patient information based on the results of my findings.

- Conducting user experience research methods to guide branding, web and product design for small businesses
- Using design and research methods to drive business metrics and recommendations
- Visual design creation for web, mobile, and digital applications through various prototyping and creative suite tools

Christine Roy🇺🇸

About Christine Roy

Expertise

What mentees say