United Kingdom

Graphic Design

UX Design

UI/ Visual Design

Branding and Identity Design

Service Design

Content Design

Product Design

Customer Experience (CX)

Product Marketing

Growth Design

UX Testing

UX Research

Bachelor's degree

A Levels

Claire Freshney

Instagram Personal

Instagram

Usability Testing

SEO Writing

Quantitative research

Product analytics

Product strategy

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Organisation skills

Presentation skills

Stakeholder management

Leadership

Analytical skills

Brand positioning

Brand strategy

Branding

Content strategy

User research

Product roadmap

Creative and Strategic Director

Trello

Adobe Photoshop

Airtable

Amplitude

Balsamiq

Figma

Hotjar

HubSpot

InVision

Lucidchart

Mailchimp

Maze

Miro

Google Analytics

SEMrush

Sketch

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)