Claudio Parisi🇬🇧
Pod Leader - Product and Service Design at AMEX GBT
About Claudio Parisi
Pod Leader - Product and Service Design at AMEX GBT
I’m a British-Italian Designer and Strategy Lead with 15 years of experience in Product Design, Service Design, and Experience Strategy. I currently lead product and service design across teams at American Express Global Business Travel. I am pursuing an MSc in Business Management at the University of Essex, with a strong foundation in economics, marketing, and business analysis, providing solid, real-world expertise that allows me to operate effectively across disciplines and drive impact in leadership and strategy.
Skill summary: Design Leadership, UX Design, Service Design, Experience Strategy, Interaction Design, Digital Strategy, User Research, Prototyping, Customer Experience (CX), Business Transformation, Journey Management, Business Analysis, Analytics & Data Analysis, Change Management, Product Owner, People Management, Product Strategy
Patents (U.S.): Young learner authentication: Sign in/Sign up (2020).
Awards: Digital NC Awards The Art Directors Club - Silver Prize (2016), Poster for Tomorrow - Shortlist Prize (2017 and 2018) and FS Tech Awards (2022).
Jury member: CSS Awards (2018 -2019), Poster for Tomorrow (2020).
Certifications: ScrumMaster® (CSM®) - Scrum Alliance, Professional Agile Coaching - ICagile, Scrum Product Owner® and PRINCE 2 - Project Management.
Honours: CSS Awards, Corriere Della Sera, Annual Della Creatività, Muzli, Bestfolio, Ninja Marketing, Web Design n.94, Art Directors Club, eNCA, Finance Review, Consumer Credit Awards, WIAD, Sketchappsources, etc ...
More Info: Design Mentor for ADPList. Writer for UX Collective and Medium.
Expertise
Sessions with Claudio Parisi
- Mentorship Session (30 min): General mentorship
What mentees say
“I had a great mentorship session with Claudio recently. He was an intelligent and articulate problem solver, and provided valuable advice for approaching white-board challenges. He brought clarity to the problem, and provided practical advice and reference that I could use for any project. I was really impressed with the value that the session provided especially in the limited time we had.”
“I found Claudio to be both eloquent and straightforward. Going over UX and UI principles, he was able to give me point by point guidance on enhancing my skills as a Designer at my current company. He did this based on what I told him about me, so it was not necessarily a one size fits all solution. This was extremely helpful.”
“It was a great opportunity talking with Claudio, I would differently recommend him,”