Cynthia Alabi🇳🇬

About Cynthia Alabi

Head, Customer Experience at Transact World Digital

Hi, I’m Cynthia Alabi, a business development professional with over a decade of experience across various industries, including technology, aviation, and media. I have a Master’s degree in Project Management from Northumbria University, where I graduated with distinction.

Over the years, I’ve worked with leading organizations like Arik Air, Iroko TV, Uber, BT Group, Sats Technology, and currently Transactworld Digital. My expertise lies in negotiation, sales, customer service, and stakeholder management, and I’ve had the privilege of leading cross-functional teams, mentoring agile transformations, and driving revenue growth through consultative sales strategies.

My approach is rooted in data-driven decision-making, and I’m passionate about delivering tailored solutions that exceed client expectations. As a mentor, I’m excited to share my experiences and insights, helping you get into tech sales, prepare for interviews, navigate challenges in your sales career, and achieve your goals with confidence. Looking forward to connecting and learning together!

Expertise

Sessions with Cynthia Alabi

• Mentorship Session (45 min): Mentorship session

What mentees say

“I felt very comfortable during my mentorship with Cynthia. She was very smart and intuitive in reading me as a professional and understanding my problems. She made very good interventions. I have a lot to think about and do. I'm very happy to have had this session with her.”

“I had an outstanding experience with Cynthia during our session. Her amazing communication and deep subject knowledge made complex concepts easy to understand. She provided invaluable insights into interview strategies and the customer success career path, which truly motivated me. I highly recommend booking a session with her if you seek guidance that exceeds expectations.”

“Cynthia was wonderful, and gave me lots of insight and actionable steps to take on my UX journey!”