United States

UX Research

Customer Experience (CX)

Service Design Research

Data Analysis

Dania Shah

Senior Manager UX Research and Analytics

Collaboration

Problem-solving

Time management

Organisation skills

Presentation skills

Leadership

Figma

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

How to think about design career paths and what progression looks like for designers?

Design career path

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Work on personal entrepreneurial product ideas in healthcare technology

Study at MIT xPro on Designing and Building AI Product and Services.

Scaling up the UX Research Function at rapidly growing UK based Fintech SAAS company.

Creating strategy and vision for UX research function of Now TV, in a team of 18 designers.   Responsible for a substantial research budget plus commitment to hire team of researchers. Led end-to-end research with cross-functional stakeholders in the product with over 2.4m customers across a wide array of devices (TV, Mobile, web, tablet) across Europe

Responsible for overseeing end-to-end research for Sky’s OTT streaming platform. Conducted qualitative research of various methods to uncover underlying behaviours, motivations and needs for numerous design projects.  Identified opportunities for information architecture redesign through rigorous three phase testing schedule

Responsible for creating and establishing quantitative UX analytics dashboard to highlight areas of focus for a research roadmap.  Pitched and gained approval for a shift in focus of data collection and evaluation, facilitated UX workshops, and worked with designers, developers and business analysts in an agile environment.

Dania Shah🇺🇸

About Dania Shah

Expertise

Sessions with Dania Shah

What mentees say