Brazil

Service Design

Customer Experience (CX)

Branding

Business Development

Customer Success Management

Community Management

Product Marketing

Business Transformation

PUC-SP

Uninassau

Daniel Leão

Relationship management

Public Speaking

Partnership

Communication

Problem-solving

Time management

Critical-thinking

Empathy

Presentation skills

Customer service

Conflict resolution

Negotiation

Brand positioning

Brand strategy

Conversational AI

Chatbot

Community management

Conversion optimisation

Human computer interaction

Budget management

Trello

Canva

ChatGPT

Carrd

Notion

Leadership

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Ways to provide constructive feedback to team members.

Giving effective feedback

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Responsible for the overall operation of the company, supporting professionals and organizations seeking to enhance their communication and cultural skills.
I deliver personalized mentoring in areas such as public speaking, storytelling, Nonviolent Communication (NVC), and preparation for presentations and international certifications.

Highlights:

- Direct client engagement to identify needs and objectives;

- Planning and execution of professional development strategies;

- Review and translation of materials for global presentations and events;

- Support in building essential skills for corporate and multicultural contexts.

My leadership integrates strategic communication with the latest trends in generative AI and prompt engineering, driving innovation and impact in every project.

Daniel Leão🇧🇷