Italy

Service Design

UX Research

Master of Science - MS

Daniela Passa

Senior Design Researcher

Collaboration

Problem-solving

Empathy

Conflict resolution

User research

Adobe Illustrator

Miro

Teaching Human-Centered Service Design, to international professionals.

I was the design lead for the "Museum Futures Lab" exhibition. Which took place at the conference "Museum Next" in Rotterdam, in June 2017.

While graduating I worked one day per week at Tellart. In this way, I could learn from their intense work environment, and  received weekly relevant feedback on my graduation project. I am glad I had the chance to be there. Tellart is a truly high professional team.

Directed research endeavors for 9 months at a museum, employing participatory research methodologies and innovative tools to shape museum-related experiences, fostering engaging interactions and meaningful user engagement.

My primary role in this project was to understand user needs, through user tests, interviews and creative sessions in Kampala. However, the data has been analysed and further developed into a strategic consultancy for the company.

I have been working in several projects, by doing market research, prototyping, rendering, sketching concepts and 3D modelling. I learn new software like Solidworks and Maxwell.

I mainly worked on the concept phase, by creating drafts with sketches and rendering.

Daniela Passa🇮🇹