David Fagg🇬🇧

Senior UX Manager at HSBC

About David Fagg

Senior UX Manager at HSBC

I lead the UX team for HSBC’s Commercial Banking products - a global design group working across desktop and mobile. 16+ years in financial services design.

Most of my work is the unglamorous kind. Regulated products, legacy systems, compliance sign-off, and stakeholders who outrank you. If you’ve ever had good design killed by a risk team, I know that room.

Book me for:

• Design leadership - going from IC to manager, running distributed teams, hiring, performance conversations, managing up • Enterprise and fintech UX - complex flows, legacy constraints, what actually gets shipped inside a bank • Portfolio and career reviews - especially if you’re targeting large regulated companies rather than startups • Design systems and accessibility at scale

Expertise

DesignProductAIUX DesignUI/ Visual DesignDesign OperationsService DesignProduct DesignInteraction DesignCustomer Experience (CX)Generalist Product ManagementUX Testing

Sessions with David Fagg

General Mentorship Session (30 min)