United States

UX Design

Design Operations

Service Design

Customer Experience (CX)

Growth Product Management

Platform Product Management

Business Development

Program Management

UX Research

Business Transformation

Juris Doctorate (JD - cum laude)

Bachelor of Arts  (BA)

David Nickelson, PsyD, JD, AIGP

Director, AI

Relationship management

Communication

Collaboration

Problem-solving

Critical-thinking

Empathy

Team player

Conflict resolution

Stakeholder management

Leadership

Miro

Salesforce

WordPress

Mural

Adobe Creative Suite

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

Ways to provide constructive feedback to team members.

Giving effective feedback

Tips on how to work and collaborate with engineers and developers.

Working with engineers

Serving as a Director (Expert) on the Berkeley Research Group (BRG )Artificial Intelligence (AI) team.  Responsible for AI strategy, adoption and value-delivery inside and outside of the firm, with a special focus on health and healthcare related BRG Industry & Special Practices (ISP) clients and teams.

In today’s rapidly evolving landscape, executive leaders in healthcare, AI, and technology face a unique set of challenges. Navigating the intersection of digital transformation and strict regulatory oversight requires more than just traditional management—it demands a sophisticated understanding of human behavior and legal complexity. Dr. Nickelson leverages over 30 years of experience as both a clinical psychologist and an attorney to provide high-impact executive coaching that empowers leaders to bridge these gaps.

My Role: HLS Advisory Vertical Lead, SME and Sr. Client Partner establishing and growing a healthcare consulting and behavior change vertical and practice.  Clients include leading health systems, health insurers, device manufacturers, and consumer and retail health companies.

Our Company: Starting initially as Celerity, we are now  the premium Advisory Services arm of Randstad Digital.  Advisory Services is a business and technology consulting team dedicated to helping businesses respond to change—efficiently, quickly, and with a focus on generating business value for customers. What we do best is understand how customer experience, operations and enterprise agility work in concert to achieve continuous breakthrough performance. We start small to help master change and then scale based on tangible measured results. Our deep curiosity and authentic work style creates knowledge, trust, and shared value. We value all POVs and differences, and fearlessly challenge and collaborate with our clients and colleagues to constantly build smarter, better and faster to improve individual and collective health and wellbeing.

Principal consultant and executive coach helping improve the digital-readiness and performance of C-level executives and executive leadership teams at Fortune 500 firms in the Health, Finance, Pharmaceutical, Retail, Medical Device and Hospitality industries.

Established a successful strategic business transformation, behavior change and marketing transformation practice with a focus on health care and financial service clients.  Clients included major health systems, health insurers, pharmaceutical manufacturers, device manufacturers, retail health companies and leading financial services and commercial banking firms.

Pitched, sold, developed and delivered meaningful, measurable loyalty and behavior change strategies, programs and platforms for regulated health industries (health insurance, health systems, pharmaceuticals, medical devices and biotechnology) that generated real business results.

Built the Digital Engagement  and Behavior Change practice for a rapidly growing interactive agency.  Integrated internal teams with specialized contractors to develop, market and deliver new products and services while increasing firm capabilities and revenue.  Responsible for generating sales, nurturing client relationships, managing daily operations, mentoring staff, and providing client deliverables.

Executive leader accountable for digital strategy, infrastructure, staffing, operations, development and revenue activities at a national $200+ million VHA.  Responsibilities include: Infrastructure development, operations and maintenance; web content development and production; email marketing campaign development and production; direct mail and email marketing coordination; electronic constituent relationship management (eCRM); eCommerce operations; business process development and system integration, web and business metrics collection, analysis and application; staff and field training and support; electronic fund raising; online advocacy; and sponsor and strategic partner cultivation.  Sites include www.diabetes.org, www.stopdiabetes.com, and all related links, tools and services.

Sole proprietorship serving nonprofit medical, health, and health specialty associations and organizations.

Assisted the Executive Director with strategy, operations, management, and administration of a unique 501(c)(3)/501(c)(6) business structure supported by 45 employees and an $8.0 million operating budget.

Provided high-level policy, organizational, and administrative support to the Executive Director.  Assisted the Executive Director and Administrative Director with the management, administrative, operational, and political aspects of 45 employees and an over $8.0 million budget.

Competitively selected by the APA and the American Association for the Advancement of Science (AAAS) to serve for one year in a congressional office.  Functioned as a Congressional Science Fellow and full-time paid Legislative Assistant responsible for telehealth, mental health, rural health, health care service-related immigration, and Medicare/Medicaid.

Directed Senator Conrad’s co-chairmanship of the Congressional ad hoc Steering Committee on Telemedicine and Health Care Informatics – a bicameral, bipartisan Congressional technology advisory group. Drafted and introduced the “Comprehensive Telehealth Act of 1996”, which led to Medicare reimbursement for telehealth/telemedicine via the Balanced Budget Act of 1997 (42 U.S.C. 1395m).

David Nickelson, PsyD, JD, AIGP🇺🇸