United States

Graphic Design

UX Design

UI/ Visual Design

Motion Design

Design Operations

Content Design

Product Design

Interaction Design

Technical Product Management

Project Management

UX Testing

UX Research

Front-end

UX Engineering

Data Analysis

Creative writing

Technical writing

Scriptwriting

Content Strategy

Copywriting

UX writing

Content Marketing

Event Marketing

Sales

Community Management

Product Marketing

Content Creation

Massachusetts College of Art

Northeastern University

Dean Wong

Principal Design Consultant 

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Customer service

Conflict resolution

Stakeholder management

Leadership

Analytical skills

Project management

Negotiation

2D Animation

Accessibility

Blog writing

Brand strategy

Branding

Campaign execution & analysis

Community management

Content creation

Content editing

Content research

Content strategy

Conversion optimisation

Data visualisation

Database management

Deal strategy

Design systems

Email marketing

Email writing

Human computer interaction

Information architecture

Market research

Newsletter writing

Partnership

Product roadmap

Product strategy

Prototyping

Qualitative research

Quantitative research

Relationship management

Sales plan and process

SEO Writing

Social media marketing

Statical Analysis

Tone consistency

Typography

Usability Testing

User research

Viral marketing

Video editing

Qualtrics

React

Ruby

SurveyMonkey

Tableau

Trello

UserTesting

WordPress

Zeplin

Adobe Illustrator

Adobe Photoshop

Axure

Balsamiq

Canva

D3.js

Figma

GitHub

HTML

InVision

JavaScript

Jira

Lucidchart

Mailchimp

Miro

Morae

Adobe Creative Suite

Adobe After Effects

Confluence

GitLab

Google Analytics

Sketch

Senior UXD Generalist for THD-branded Ant and MUI design systems in Figma, and documentation in ZeroHeight, used by more than 200+ EUX designers and 200+ app experiences for retail store associates.   
- Research, design, engineer, evolve and enhance design system components, libraries, and documentation. 
- Engage, train, and educate designers to increase awareness, knowledge, adoption, collaboration, and community around design systems across the org; Wrote articles on UX Craft, AI for Monthly Newsletter.   
- Define, measure, analyze, and synthesize OKRs for Designer Efficiency, Confidence, and Satisfaction to  quantify and qualify the value of DesignOps and Design Systems to the business.
- Responsive & Mobile Product Design for Tool Rental self-service reservations and 2024 org-wide Tech survey.

DesignOps Design System Lead for a multi-brand, Figma-to-React Global Design System for Monster brands and sub-brands. 
- Engineering  and launched  a design system with design and code assets, fueling cross-functional collaboration and teamwork.  
- Evangelized new system engagements and gathered feedback to ensure progress, hosting regular 1:1s, breakout sessions, and touchpoint reviews with stakeholders and early adopters. 
- Established rapport and transparent communication with business partners to align priorities, increase requirements gathering initiatives, and build working relationships.  
- Trained and educated team members on the new system to drive adoption, community, and engagement. 
- Collaborated with developers and product managers to prioritize and schedule work.

- Led the UX design for an InsurTech startup building an app for retirement savings via a consumer marketplace for micro-annuities. 
- Designed and delivered an interactive prototype, brand identity, and marketing collateral through design leadership, lean UX, and agile methodologies to secure millions in funding and partnerships with major insurers.  
- Ideated, designed, and rapidly prototyped a mobile first and responsive web app in Sketch, Zeplin, Figma, Axure Pro, and Invision.

Led the UX design for a startup consumer Big Data app to track all aspects of life including money, health, and home. 
- Defined and refined the end-to-end product experience via continuous collaboration, reviews, and testing. 
- Conducted research, user testing, journey maps and personas, and iterated on the design to drive product direction and amplify the apps design for a Millennial target market.

Digitized and streamlined a manual process for signing agreements, explored designing for trade compression, and improved existing app workflow automation and navigation for a late-stage FinTech Collateral Management Platform. 
- Interfaced with internal and external stakeholders, representing the world’s largest banks and financial institutions, to gather requirements and review progress in an effort to digitize a long-form paper agreement process. 
- Conducted research, contextual inquiries, and interviewed stakeholders to understand the process, workflow, potential gaps, and pitfalls in getting to an executed agreement.

UX, UI, and visual design for an eCommerce Product Content Management Platform used by leading brands such as Amazon, Walmart, and Hamilton Beach. 
- Created an MVP dashboard, enabling customers to see the status of each product's content stream, improving efficiency and quality for their product content in the recruitment industry.
- Interviewed stakeholder and current customers to understand pain points and find improvements to streamline tasks in their workflow. 
- Designed and evolved features to meet user needs vs. wants, and led the early phases of a responsive app redesign with a focus on usability, research, and methods.

Led the design of Savant.com, the organization’s first B2B eStore, and contributed to the redesign of the home automation control app for mobile and tablet. 
- Created a site design that featured ease-of-use, product features and benefits, and an easy path to purchase materials for certified dealers and installers which resulted in a 54% rate of adoption by their dealer network in the first three months after launch. 
- Led the redesign of the Savant.com company site and managed outside vendors for site development and production of motion video integration.

Liason between The Boston Globe's newsroom and Boston.com, it's Web site. Developed partnership, content, and started path towards design as a member of the OG launch crew.

Staff Town Reporter on news, people, and events, and Plymouth District Court beat in the towns on Boston's South Shore, e.g. Plymouth, Pembroke, Carver.

Newsroom co-op student writer and freelance contributor covering local and regional daily news and events, lifestyle, human interest, and politics.

Dean Wong🇺🇸