India

Project Management

Security Engineering

Business Transformation

Quantic 

Welinkar We School

Bachelors in Computer Applications (BCA)

Deepak Rohilla

VP IT and Enterprise App

Problem-solving

Critical-thinking

Customer service

Leadership

Project management

Asana

ChatGPT

GitHub

Greenhouse

HubSpot

Jira

Lucidchart

Google Analytics

Confluence

Glassdoor

Youtube

Empathy

Stakeholder management

Communication

Collaboration

Time management

Team player

Organisation skills

Presentation skills

Conflict resolution

Public Speaking

Analytical skills

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

I blueprint strategy and roadmap for organizational excellence in the application of ITSM services, procedures and tools; set up OKRs, KPIs, and SLA of ITSM. I administer JIRA for ITSM and IT projects; manage network services; and own the Incident, Request, Problem, Change and escalation processes.

In addition, I lead the planning & budgeting of IT Operations in the US and India (Noida, Gurgaon, and Jaipur), drive financial forecasting to realize future needs of the organization, outline expenditures, control operational & capital costs, identify opportunities for cost-effective solutions, technology implementation, transition and service delivery. Provide tactical and strategic recommendations based on ITSM key performance measures. Identify, test and implement cost-effective solutions. I was also responsible for patch management, asset management, procurement, and vendor management.

Joined as the 1st employee of the IT Division to plan, set up, and oversee the entire IT infrastructure and operations for all Indian offices along with building a team of 15+ members. 

Over my tenure, my responsibilities were to lead strategic and operational planning to achieve core business goals; prioritize technology initiatives, and coordinate the evaluation, deployment, and management of current and future technology systems. Set up goals, objectives, milestones, and operating procedures for the IT Division. Write policies and How-to articles. Establish robust, highly available systems (MDM, ITSM, ISPs, CCTV, Physical Access Control, Network, and Server Infrastructure). Plan and implement the strategy for IT infrastructure (storage, computing, security, and disaster recovery) and software application capabilities for current and future organizational needs.

Besides, I was involved in budgeting and forecasting IT plans on a half-yearly and yearly basis. Hire, train, develop and manage a high-performing and successful team of over 18 ICs.

While working as a Consultant- Network on a contract basis, I played a major role in building and developing infrastructure for CDM Division under MCA while managing junior IT consultants and delegating work. 

Moreover, I worked closely with Website and App Developers in testing website functionality. Deployed websites on LAMP and WAMP stacks on the Indian Government Cloud. Managed patches for all Windows and Linux servers and workstations for the division. Reviewed vulnerability assessment scores and remediated vulnerabilities on servers. Monitored services to internal stakeholders with co-valuation and collaboration.

Roles required me to oversee access management and identity management of applications and services. I even identified gaps and scope for continuous improvement with internal customers. Oversaw website security and collaborated with vendors on the security of government websites and certificate renewal.

Deepak Rohilla🇮🇳

About Deepak Rohilla

Expertise

Sessions with Deepak Rohilla

What mentees say