Deepak Sharma🇦🇪

Director technology at Gulf Marketing Group (GMG) - Sun & Sports

About Deepak Sharma

Director technology at Gulf Marketing Group (GMG) - Sun & Sports

Technology Leader, Enterprise Architect, and Delivery lead has 16+ years of experience in IT Strategy, Design, Architecture, Digital Transformation, CRM, Big data, Service Management, customer engagement, and emerging technologies ( RPA, Blockchain, Metaverse, AR/VR/ER/MR),. Exclusive Domain knowledge of Retail, Insurance, and Banking sectors

Industries and domain expertise | Information Technology, Retail (Grocery, Fashion, Betting, insurance), Hospitality, Consultancy, Education, and Digital business (product management, e-commerce, digital marketing, Loyalty, Customer Experience Management) and B2C/B2B Marketplace.

Certifications | AWS Solution Architect, Professional Scrum Master, TOGAF 9 Professional, Blockchain Architect, Certified Metaverse Expert, SAP Certified Commerce Cloud expert, Domein Design Expert, Six Sigma, Design Thinking and Digital Business Transformation Management

Technologies | Cloud Computing, eCommerce, Data engineering, Blockchain, Metaverse, SOA, API Management, SAP C/4 Hana, Payment Gateways, Oracle, CMS, Spring, Java, Integration, Microservices, Digital Marketing, IoT, AR/VR/MR, Chatbots, Video conference, IPAAS, Logistics systems ( Lastmile, Urbantz, Infolog), Recommendation Engines (Algonomy, Fredhopper), Marketplace platforms, Consent management

Expertise

EngineeringService DesignCustomer Experience (CX)Technical writingArchitectural EngineeringCustomer serviceConversational AIChatbotBudget management

Sessions with Deepak Sharma

Mentorship Session (30 min): Mentorship session