

Founder, Principal at Artemeld / Unlocked UX
Founder, Principal at Artemeld / Unlocked UX
ADP ADVANCE I offer a fee-based, 3- or 5-session series through ADP Advance, a structured, hands-on experience that helps you practically meet your goals. In the free introductory session, I start by listening, then we clarify your goals to create a strengths-based action plan for the session series.
WHAT I OFFER Whether you're a UX researcher, design strategist, service designer, or moving into these areas, I help you tackle real-world challenges—team challenges on the job, advancing your craft, moving into leadership, or landing your next role. I also help UX researchers update their methods to design ethically and effectively with AI.
WHY I've been where you are. I lived through three previous tech disruptions and uncovered clues that helped me move up into roles I enjoyed. At startups, enterprises, and consultancies, I built deep expertise in research, strategy, and design. Since 2004, I've mentored others as a UX and service design educator, including as a founding professor and director of the first named, full-time service design BFA/MFA program in the US.
WHAT'S DIFFERENT Even experienced UX pros have blind spots shaped by how they entered the field. I'll help you close those gaps to boost your impact.
“I had an outstanding experience with Dianna as my mentor. Her amazing communication skills made it easy to understand her specific feedback on my portfolio, from storytelling to user research and business framing. More importantly, she helped me grasp how to position myself and grow as a designer in today's market. I highly recommend”
“I had a fantastic session with Dianna and gained valuable insights on strengthening my resume and portfolio to better highlight interaction design, and strategic thinking. She was incredibly approachable, and our discussion was so engaging that time flew by. Her advice on networking, UX fundamentals, and balancing AI with core methods was especially valuable.”
“I had an outstanding experience with Dianna, who provided amazing feedback and motivation throughout our session. This session significantly enhanced my skills and confidence. Helped me understand where my product is at and helped me evaluate the things that need to be implemented. Everything that was discussed helped me a lot in growing my skills and reinforcing my abilities moving forward.”