

Service Designer at Studio DBM
Service Designer at Studio DBM
Hello! I'm a multi-disciplinary experience design consultant with over 20 years of experience across UX, product and service design and product management, with over a decade of experience in leadership and management. I've led large scale teams and departments where I've overseen the end-to-end development of services and products through to delivery, collaborating with cross-functional, multi-disciplinary teams. I regularly mentor design students at GCU, and coach colleagues in user-centred design and product management.
I can help with Career progression and development Stakeholder management and communication People management and leadership Programme and project management Working cross-functionally Adapting to agile and lean environments Change and transformation
βDuncan is an exceptional mentor. His passion, creativity, and emphasis on empathy made our session great. Duncan helped me structure and keep up to date with trends in the service design area, providing me with constructive resources. Without a doubt, I will want to continue having sessions with him to continue growing in this area.β