

VP Experience Design Lead at JPMorgan Chase
VP Experience Design Lead at JPMorgan Chase
Hi, I'm Dylan!
I'm a VP, UX Design Lead, and Service Designer at JPMorgan Chase.
I work across functions and lines of business, using design to inspire the fundamental shifts that enable delivery of seamless employee and customer experiences across touch points and channels.
Previously, I spent seven years on the agency side designing and launching brand and digital experiences (websites, intranets, apps, brand strategy, UX) for Fortune 500 Financial Service Corporations, Large scale NGOs, and Healthcare clients.
I'm passionate about sharing my journey with designers of all backgrounds. I have mentored at Parsons School of Design and SCAD.
Looking forward to connecting.
“I am very impressed how productive the first session with Dylan was. He understood my strength as a designer right a way, and gave me great insights for my job hunting. We discussed strategies how I can grow in the industry. I feel very empowered and encouraged by his words. Highly recommended!”
“Dylan provided thorough guidance and honest feedback, investing significant time and expertise into reviewing my work. His subject matter knowledge was impressive, and his feedback was invaluable for improvement. I appreciated his dedication to supporting my growth and highly recommend him for his mentorship.”
“Dylan genuinely tried to learn about my background and who I am as a designer first. He gave me valuable tips on my resume/portfolio and helped better shape my understanding of UX strategy. I left our meetings feeling optimistic about how I could bring value to the industry!”