United Kingdom

Customer Experience (CX)

Generalist Product Management

Growth Product Management

Master's degree

✊🏿🏳️‍🌈 Diversity & Inclusion

Reni Oikonomou

Coach - Leadership and Strategy

Relationship management

Partnership

Product strategy

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Conflict resolution

Stakeholder management

Leadership

Product roadmap

Asana

Canva

ChatGPT

Miro

Creating serious movement in companies by bringing together great people, harnessing creative thinking to solve the most complex challenges, unveiling opportunities and delivering exceptional value.

Led and managed a £10m global product portfolio, driving the product strategy while establishing core relationships with partners to accelerate GTM.

Recognised a market need for a new product aimed at reducing Anti-Money Laundering activities, leading the product discovery, development, and marketing stages, and projecting a 328% ROI for the business within four years

Changing the world one book at a time by opening young minds to the richness of diversity through the storytelling of forgotten and under-represented voices.

Led diverse teams to drive product-led growth through innovative solutions, significantly enhancing both customer and business value. Transformed technical debt into customer-centric propositions, achieving a 1,500% increase in customers' time to value, while managing key client relationships, strategic partnerships, and spearheading adaptable product operations during organizational scaling.

Scaled the early startup by revamping the pricing strategy, delivering an additional 20% revenue increase in 6 months and introducing frameworks and processes, leading to a 15% operations and employment satisfaction. Led the platform redesign and conducted the product discovery and development of the Automated Valuation Model ML solution, where customers can value any property with a single click.

Launched four products for kids internationally on Amazon, utilizing insights to identify opportunities and drive a 14% profit margin through effective GTM and Operation strategies. The strategic approach and key partnerships ensured consistent profitability and robust product sales.

Identified a product opportunity, guiding the team through rigorous discovery and rapid experimentation to identify and validate product-market fit for a new lottery market within three months, laying the groundwork for accelerated market penetration and long-term success.

Streamlined the mobile customer onboarding process, enhancing user experience and driving a 2% increase in conversion rate, contributing to improved customer acquisition.

Launched new gaming products on the marketplace platform through API integrations, driving a 12.8% Average Revenue Per User (ARPU) increase and strengthening the platform's competitive positioning and revenue streams.

Drove a strategic initiative that reduced churn by 12% by integrating personalized digital video promos, significantly enhancing customer engagement. Additionally, scoped and prioritized the backlog for a multi-platform launch, generating a new £5 million revenue stream.

- Managed and delivered a major transformation programme of internal software products that resulted in an increased sales capacity by 120%.
- Analysed and integrated a credit vetting solution to identify adverse credit history and established robust controls to minimise the risk of exposure by 25%

Spearheaded the Commercial Operations of the B2B Division and led a team of 6 direct reports.
Re-engineering the sales commission structure, resulting in annual savings of €2m and a 20% reduction in sales commission costs.

Implemented metric frameworks to support strategic and tactical decision-making for the leadership team, driving optimized performance and tangible results.

Reni Oikonomou🇬🇧

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