

Head of Operations / Business Integrator at Reputation Rhino
Head of Operations / Business Integrator at Reputation Rhino
I build operational infrastructure at creative agencies, studios, and consultancies. For 15+ years, I've worked across every stage of creative services — from project management at Ogilvy and Publicis to VP of Operations roles where I've scaled teams 3x, redesigned pricing models, and built the systems that let founders stop being the bottleneck.
My sweet spot is the 10-75 employee inflection point where things start breaking: delegation fails, workflows bottleneck, and founders can't figure out why hiring more people isn't fixing anything. I've solved these problems at agencies ranging from 15 to 100+ people.
I mentor on:
→ Breaking into operations leadership at creative/agency firms → Navigating the shift from project management to ops strategy → Building systems that scale (pricing, capacity planning, delegation) → Managing up to founders and exec teams → Career positioning for ops generalists who don't fit neat job titles
I'm most useful if you're an ops person, PM, or chief of staff at a creative firm trying to level up — or a founder figuring out what your first operations hire should actually do.
No motivational platitudes. Frameworks, honest feedback, and the operational thinking I wish someone had shared with me earlier.
Based in Chicago. Always happy to connect.
“I had a great session with Erik. He tailored his feedback to my background, asking insightful questions that guided our discussion. I highly recommend booking a session with him.”
“great session, great person. I had my questions answered”
“I had an exceptional session with Erik, who quickly grasped my role and company dynamics. His amazing communication skills and deep subject knowledge provided me with invaluable insights on engaging with leadership and reigniting my career goals. Erik’s problem-solving abilities truly exceeded my expectations. I recommend booking a session with him.”