United States

Project Management

UX Research

Business Transformation

Systems Design

Master of Science - MS

Esha Rao

Strategic Design and Masters Candidate

Prototyping

Qualitative research

Problem-solving

Critical-thinking

Presentation skills

Stakeholder management

Project management

User research

Canva

ChatGPT

Miro

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Ways to provide constructive feedback to team members.

Giving effective feedback

Leading a comprehensive landscape study and a series of expert workshops on aging and longevity in India, in collaboration with Rohini Nilekani Philanthropies and Ashoka Changemakers

Supports the Senior Director of MS in Strategic Design for Global Leadership to elevate outreach and visibility of the program through social media campaigns, light-touch strategy development, and program logistics.

-Undertook individual primary and secondary (spoke to 10+ members of Citibank TTS team) research to identify challenges faced in current card service model under the project ‘Commercial Card Service Model Restructure’
-Carried out competition benchmark with Amex and Axis – data points provided from interview with 2 Citibank clients
-Conceptualized external escalation matrix to streamline query flow, framework for card dispatch/delivery tracking
-Formulated Program Administrator (PA) and Card Holder guides provided to clients and undertook PA training for Japanese pharma company with Implementation team
- Recommendations approved by Director and MD of Sales, TTS ; sent for further approval to Operations and Implementation teams

EY Scholarship (Season 2) is a platform to present a profit/not for profit business plan provided to only 9 colleges in the country. 

-One of the 4 finalists to present business plan titled, “Biogas Powered Cold Storage Unit” partner at EY 
-Project aimed to provide a biogas powered cold storage unit to farmer organisations to reduce immediate post harvest sale of surplus produce at low price and offset high costs of electricity

Undertook research and formulated slides regarding government initiatives taken up in the e-commerce/digital space for a white paper on Indian e- commerce retail titled, ‘The Indian Retail Landscape: Bringing the world to your doorstep or you to the door’

A communications agency specializing in Public-Private Partnership (PPP) projects

-Undertook research and wrote 12 SEO articles on assigned topics pertaining to global economics
-Maintained and updated Google calendar for B20, platform to support efforts of G20 through policy discuss for greater global economic stability
-Undertook research and CII compendium project where member company’s CSR projects were recorded for a coffee table book to be released by CII

Esha Rao🇺🇸

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