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Fatma Hassan Rashwan, mentor on ADPList

Fatma Hassan Rashwan🇪🇬

Customer Success Manager at Aqarmap

About Fatma Hassan Rashwan

Customer Success Manager at Aqarmap

Hi, I’m Fatma and I have over 6 years of experience in account management. Through the span of my career, I have led large team where I have overseen the management of processes and the development of the team that I am currently working with, working cross functionally with key teams, I frequently mentor junior account managers, research initiatives and sprints that deliver results.

I can help you with -Dealing with different types of customers -New ways of handling customers -Know the customer's persona -customer satisfaction -how to motivate your team members -upselling -handling objections

Expertise

Sales/BDCustomer Success ManagementCustomer Experience (CX)Relationship managementCommunicationCollaborationProblem-solvingCritical-thinkingEmpathyTeam playerCustomer serviceConflict resolution

Sessions with Fatma Hassan Rashwan

  • Mentorship Session (30 min): Mentorship session