Fei Kwok🇭🇰

About Fei Kwok

Interaction & Service Designer at Flo3 Digital

Hi there! I'm a service and interaction designer trained at the Copenhagen Institute of Interaction Design (CIID). Working at the intersection of research, strategy and design, I've collaborated with diverse teams from small startups to global companies to deliver experiences that drive impact and business value.

Until recently, I was Service Design Lead at MAKE Studios, a design consultancy in Hong Kong. Currently, I've started a digital collective with a fellow designer and developer team working on design projects that bring us joy.

Prior to design, I was a lawyer working in corporate and disputes with experience in Hong Kong and New York. An unorthdox move, but certainly one of the best decisions I've made :)

Connect with me if you want to learn more about design or pivoting careers. I'm here to share insights, offer guidance and help you uncover the possibilities in your career!

Expertise

What mentees say

“The session with Fei was fantastic! I reached out to her for a portfolio review and advice on job hunting in service design. She provided thoughtful insights based on her own experiences while keeping my situation at the forefront. She came well-prepared with detailed feedback on my case study, which was incredibly valuable—I'm truly grateful for the time and effort she dedicated to our session.”

“Fei was very prepared for the mentoring session and provided practical insights regarding job hunting and the general service design field. She was also willing to share her valuable experiences in CIID and previous companies. I highly recommend Fei for any advice on service design!”

“I talked to Fei about the design job market and how a junior designer can find a job in Hong Kong. She was very prepared for my questions and walked me through the process, from how to find a job, to what the interview process is like, and how to prepare for the interview. I now have a general sense of finding a designer position in Hong Kong.”